[Resolved] HDFC Bank — Credit limit decreased without prior notice | |
complaint Hi I am using HDFC credit card from April 2008. I have paid charges always. My credit card limit was 25000 which has been declined to Rs20000 without any notice. i want clarification for the same. And i am usng the card since apr 2008, more then 1.5 year and instead of increasing the limit it has been dereased to 20000. I wanted to do some shopping and now i am not able to do that because i dn have credit limit. Thanks Gagandeep gagandeep.[protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I recieved a call from HDFC Customer rep informing that you have been one of the few special ppl who have been offered a platinum credict card. They told the offers their card as and asked the limit I have on other cards, I told I had 1.6 lakhs and the rep responded that i will be provided with a much higher limit than 1.6 lakhs. When asked the rep promised that i would get a minimum of 3 lakhs and she will make a note on the application form.
I received the card and was given 1.5 lakhs, when lodged a complaint with the HDFC Customer care department they told that i will get a call from someone regarding it...its been well over 2 weeks and when called the customer care they have told that they have tried reaching me and was not able to reach...
I have called the customer care again asking the status they told that it cannot be increased and if needed i could cancel the card by sending a written letter to HDFC cards.
Wasted time talking to the rep., submitting documents, lodging a complaint with them...poor service and wrong expectation by the bank.
Regards,
Sanjay
[protected]
[protected]@yahoo.com