[Resolved] HDFC Bank — Demand Draft Lost by bank

[Resolved] HDFC Bank — Demand Draft Lost by bank

R Rohit Aggarwal from New Delhi, Delhi

This is regarding 02 demand draft submitted at bank ATM which were never credited in my account. I deposited the 02 DD's in ATM machine on 10th OCT'09 but when the amount did not reflected in my account, i called up their customer care but they even refused to register my complain as i did not had DD numbers. I also register complain in their greivance cell but they also turned up with negative response. This is a totally irresponsible behaviour and showed that they did not care about their customers. I did not had DD nos but i had all other information like Drawee bank name, amount on DD and also these DD were submitted in a envelop on which i had written my account no. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Wing Commander DS Thapa

from Mumbai, Maharashtra

HDFC Bank — Loss of DD

1. It is indeed very unfortunate that I have to begin my letter by stating that the last few days of my experience with HDFC Bank has been utterly disappointing despite your bank holding a high status among our armed forces fraternity. I would like to bring out certain facts for your kind attention so that interest of a customer like me remains in good stead and your banks reputation remains intact.

2. On 07 Oct 2009, I had made a DD of Rs 3,40,700/- (Rupees Three Lacs Fourty Thousand Seven Hundred Only) from Sec-18 Noida Branch of ICICI Bank.

3. The DD was deposited by me personally in the account of one builder) at HDFC Bank in Noida Sec-18 on 07 Oct 2009.

4. For some apparent reason unknown to me, the DD was deposited in the said account and thereafter withdrawn without credit. The bank statement mentions the same. So far after almost a month, the money has not been credited to the said account for reasons best known to HDFC bank. My effort to find out the reason for this delay has gone in vain as I have been getting conflicting information from the HDFC bank.

5. This DD was a part of the payment I was supposed to make to the builder to confirm my allotment of a dwelling unit. The lapse on the part of HDFC has not only hurt me financially but also caused me undue harassment for no fault of mine. I am within my rights to know what happened to the DD made out of my money and deposited personally by me as I am very much the affected party.

6. I sincerely hope that you would look into this matter at the earliest and give a favourable disposal to my concern. In case, if my concern is not addressed I will find myself in a difficult position of filing an FIR against HDFC as well as approach the Consumer court.