HDFC Bank — PUTTING MY SAVINGS ACCOUNT ON HOLD WITHOUT ISSUANCE OF SETTLEMENT LETTER | |
PUTTING MY SAVINGS ACCOUNT OF HOLD WITHOUT ISSUANCE OF SETTLEMENT LETTER I hold a credit card from HDFC bank bearing no. [protected]. On 18 Dec 2009 I was given a settlement option to repay my outstanding in 8 equal monthly instalments of Rs. 6477.00. Against this agreement I issued the first instalment cheque from my HDFC account bearing 046415 dated 21/12/09, which got cleared from my account on the same day itself. On 18 Dec 09, I was informed that the settlement letter would reach me in two days. Till date I have not received any letter or intimation from HDFC bank regarding the same. I received a call from HDFC credit cards to issue a post dated cheque for 21 Jan 2010 installment. I reminded them that I have not received the settlement letter till date and requested them to arrange for the same. The credit card has put my savings account on hold for this reason. I have issued cheques and ECS for other reasons from this account. If the cheques or ECS is not honored due to the hold, why must I pay the penalty. I am associate with HDFC bank for many years without any issues, but in the last few months I have gone through a very unpleasant experience. I wish to clear all my credit card dues and close the savings account with HDFC bank. Please guide me on the same. I do not feel safe and secure to bank with HDFC, as they leak my personal and sensitive information to the credit card division. The credit card division has not issued a settlement letter since 18 Dec 09. They order the bank to put my account on hold for no valid reason and the bank obliges. I have been put to lots of discomfort and mental harassment. The marketing person from HDFC credit card very clearly informed me that the bank and credit card division are two separate entities and do not have any hold what so ever. The marketing person as clearly lied and commited fraud. Please address this issue on priority and help me to resolve this at the earliest and oblige. Was this information helpful? | |
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Credit Card — Full Settlement, saving acc not activated
Dear Madam/SirPlease Look into my issue, My SB account was blocked I checked that I have not paid the Axis Credit Card Payment, My Wife Has visited your branch in Kormangala, and spoke to Mr. Pawan and Akshita in customer care, they have informed to clear the credit card payment that is final payment, then your SB account will be activated, but more than two month, I have cleared the final payment. Still it is not activated my SB A/c no: [protected]. I am out of country my wife alone doing all the transaction. I need your person to call me or mail me Immediately. Mr. Pawan is not picking up the phone, After paying the due they are making us to ran behind.Ypur customer care are not doing there duty properly.
Regards
E.Uttam Kumar