[Resolved]  HDFC Bank — Refund amount for failed transaction

I Tried to book e-ticket by IRCTC. When I click to pay then the URL becomes page not found. When I Check the status in my Bank A/C, the transaction has been made. But I could not get e-ticket. And then I agian open my irctc a/c in which I found the status Transaction Failed. The Detail are given below :
Ticket History
PNR No. 0 Transaction Id : [protected] Train No. 2138 Train Name: Punjab Mail.
From Stn : Jhansi To Stn: Kalyan
Date of Journey : 25 APRIL 2010 Class : SL
Date of Booking : 17 FEB 2010
Now, you therefore requested that kindly back money to my bank a/c as soon as possible.

yours

Dilip Mishra
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I Tried to book e-ticket by IRCTC. When I click to pay then the URL becomes page not found. When I Check the status in my Bank A/C, the transaction has been made. But I could not get e-ticket. And then I agian open my irctc a/c in which I found the status Transaction Failed. Twice same thing happen with me. The Detail are given below :
Ticket History
PNR No. 0 Transaction Id : [protected] Train No. 16628 Train Name: West Coast Exp.
From Stn : MAQ To Stn: CBE
Date of Journey : 17-may-2011 Class: SL Date of Booking : 28-April-2011

PNR No. 0 Transaction Id : [protected] Train No. 16628 Train Name: West Coast Exp.
From Stn : MAQ To Stn: CBE
Date of Journey : 17-may-2011 Class: SL Date of Booking : 28-April-2011

now, i request you to credit my money back to the account. twice amount has been cut from the account.

thanku,
Ashwini
[protected]

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