[Resolved] HDFC Bank — Card Number: [protected]
I understand that the 918 rps has been an auto debit for my Tata Indicom connection.
I was not aware that the 918 rps was taken from my HDFC card in April. And as you see I have been 1 genuine customer by paying all my dues on time or closing the total amount due at one shot. So paying 918 rps wouldn’t have been a big deal for me. I have attached the statements for my credit cards usage to your knowledge.
So the amount which I have actually used the card was for 918 rps only and the charge, the interest, late fee has been added to it and now it has become Outstanding :5215.80/-
“And I would like to get to your notice that the collections representative who is calling me for the past two days is very rude and was treating me worse over the call. “
I got the recent call from the same person from[protected] at 11:59 AM IST/[protected].
As I was out of town, I couldn’t get to know the charges being accumulated every month. Even the correspondence was only through hard copies and no soft copies were sent to me about the charges. Please do the needful and waive off the charges and late fees which was not to my knowledge. Waiting for your response and to pay the 918 rps which I have used.
Thanks & Regards
Complaint marked as Resolved Aug 14, 2020