[Resolved]  HDFC Bank — Death of card holder/ harrasing family member

My father expired recently and He had some credit card dues which we were not able to pay coz of sudden death of father. as I am student I am not able to pay either. Collection Agency from HDFC are calling multiple times at home and calling my father a thief and my family a thief and more abusive languages. Is there some way to stop them and ask them to do legal procedings rather.
This is ridiculous to hear all this about your dead father. He would have paid by himself if he lived. But they are using words like thieves, bicthes, father used money sleep with pros etc etc.. this is too much of harrasment for a student / widow who is going through adjustment period anyways.
Was this information helpful?
No (1)
Yes (6)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

In the event of sudden death of a card holder, a can bank can claim from the nominee however has no right to harrass.Secondly there is a insurance paid by the credit card company which a card holder's nominee can claim for in the event of sudden death.Secondly I have been reading many people talking about harrassment of all sorts, my advice to all of them is that credit card is an unsecured loan, so please dont be taken for a ride and no bank can send people(goons) for any reason.You can take serious action and make the banks compensate for their misbehavior.Take it easy its just a credit card...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information