[Resolved]  HDFC Bank — Cheater fellow!

Hi,

I have used my HDFC debit card to pay my hospital( ACURA SPECIALITY HOSPITAL, KORAMANGALA, BANGALORE) expense amount of Rs.1, 500/-
Though I had enough fund in my account, while swipping it says as "NETWORK BUSY" and sometimes as
"INSUFFICENT FUND". I tried for 3 times but same again. so I tried another debit card(ABN AMRO), it was success at the first attempt itself.

But later i come to know that money have been taken by HDFC bank also. After contacting hopital admin incharge reg the problems, they said that there is no statement for this transaction in our end, and they also confirmed with all the possible ends.

So i contacted HDFC bank customer service, and i lodged the complaint regarding the same. They said it will take 35 working days to refund the money back. It's already 20 days gone. When i will get back money back?

When i called to Customer service, automated voice says as "our person busy in other call pls wait...". and call is diconnecting after 2-3 minutes for most of the times.

This type os service is disgusting.

pls kindly help in this regard?

Can i go for any Court regarding this issue?

Regards,
Sundaram
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