[Resolved]  HDFC Bank — Charged money without any information

Address:New Delhi, Delhi

Hi.

I am maintaining a salary account with the HDFC bank . i tried
to withdraw my cash from my account. But that was unsuccessful.Following Cheque/Ref. No. given below

3RD PARTY CASH TXN INC ST & EC 030412
3RD PARTY CASH TXN INC ST & EC 040412
3RD PARTY CASH TXN INC ST & EC 280312
3RD PARTY CASH TXN INC ST & EC 150312

Could you please revert the amount and do needfull.
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Aug 13, 2020
Complaint marked as Resolved 
May 20, 2016
sivusri's response
I am using HDFC Credit Card from more than 18 Months. I never misused Card and i never delayed in Payment. I am using the card as per proper instructions. But still my CIBIL score is not updated in CIBIL Transunion account. I had complain in HDFC branch and online complaints but no one will response properly. No one will tell proper reason for why my CIBIL score is zero. i have contacted CIBIL transunion Mumbai also. They are telling that whatever details got from banks we will update in 15 working days. But it is pending from more than 18 Months. The main reason is recently i applied for personal loans and Credit cards in several banks. But all my applications are rejected due to CIBIL score is zero. My question is if i am using my HDFC credit card and savings account properly and payment in on time then why my CIBIL score is not updating. I want to know the reason mistake happened from bank/CIBIL or from my side.

No one will respond properly. Even HDFC Branch people and customer care people also telling that we dont know about that. Then whom i need to contact. Please help me on this issue. Because i am facing this problem from past six months.

Thanks You.
Complaint comments 

Comments

HDFC Bank — Withdraw money without any reason

Hi sir/madam,

I ravi kumar , HDFC Savings Account No.: [protected] , having a concern regarding money withdrawl of amount Rs:827.25 on 16.07.2011 which is not fair at all where my account balance is more than 5000.00 as per their policy.
Peviously i have already paid the AQB ser charge in the month of MARCH-APRIL.

So kindly look in to the matter and provide me a better solution ASAP.

Thank,

Ravi Kumar.
I also faced same issue. Got reply from customer care that "Its as per bank policy"
I am shifting my salary account to a different bank.
When I checked my saving account, I noticed that 3RD PARTY CASH TXN INC ST & EC 216011 a sum Rs 110.30/- deducted from my account.

I shall be highly obliged if you can let me know what excatly that charge. Is this charge legal and how much is on percentatge.

Would like a confirmation on this.

Thanks & regards

M.V.S.Rajesh
DEAR SIR

I HAVE TAKEN TWO WEHLEER LOAN FROM HDFC BANK LTD
AND MY CHEQUE WAS BOUNCED AND INFOMED THE COLLECTION BOY MR JOSHI HE TOLD ME U SPEEK WITH MR SURAJ SINGH ON [protected].I SPOKE WITH SURAJ SINGH TOLD THAT PLZ RE DEPOSIT MY SAME CHEQUE BUT HE WAS FORCEING FOR CASH PAYMENT BUT I TOLD I HIM PLZ REDEPOSIT MY CHEQUE AND HE TOLD ME THAT WE DONT WANT UR PAYMENT AND DURING THE TALK ON PHONE HE ABBUSE ME MANY TIMES AND. THE PERSON SHOW THE CLASS OF THE COMAPNY . AND I M THINKING THAT THIS THE WAY U GUYS SPEEK WITH UR CLINTS . AND I M THINKING TO GO TO CUSTOMER FORUM .I M REALLY VERY UPSET WITH THE BEHAVER THAT MR SURAJ SINGH HAS DONE .AND EVERY THINK I HAVE RECODED IN MY MOBIL .MY LOAN NO IS 17510897 AGENCY NAME SHREE RAM FINANCIAL SERVICES ( SRFS ) AND PLZ AVIOD THIS KIND OF LANUGE WITH CLINTS U R INTO CORPRATE WORLD.

REGARDS
KARAN MEGHANI
I have also been charged 110/- 2 times for 2 txns. when I checked my statements then I reliased that they have charged for withdrawing cash from non-home branch.

This is totally not-acceptable. Further more yesterday also they cahrged 50/- for signature verification.

I think these kind of charges will reduce the number of customers from HDFC bank. I am also thinking of closing one of my bank account from HDFC.
Hi,

Even for me also they have deducted without informing me.

3RD PARTY CASH TXN INC ST & EC 220711

Bishnu
Hi,  

Could you please explain…… who has given the authority to the bank to charge the amount from my account without any confirmation...and why shouldn’t I take any legal action against this bank…..? These transaction has been done at KANIMOZHI FROM CHENNAI NELSON MANIKAM ROAD BRANCHBranch…..




0 Jul 2011 3RD PARTY CASH TXN INC ST & EC 090711 [protected] 20 Jul 2011 110.30 5507.06
Could you please explain…… who has given the authority to the bank to charge the amount from my account without any confirmation...and why shouldn’t I take any legal action against this bank…..? These transaction has been debited an amout of Rs. 110.30 from my a/c on 20 Jul 2011 3RD PARTY CASH TXN INC ST & EC 090711 without my information. Totally not acceptable. Please explain.
Kanimozhi
A/c No. [protected]
Nelson manikam road branch.
There should be mode of communication before they charge the account with "14 Sep 2011 3RD PARTY CASH TXN INC ST & EC 050911 [protected] 14 Sep 2011 110.30"

Is there any such guidance from RBI to HDFC? Whom to reach ?

Regards,
Venkat
[protected]@india.com
I have been debited an amount of Rs.110.30 from my a/c. Very very minimal amount cash deposit made and for this charges, this is totally unfair. Not good sign from HDFC. Not even informed while dpositing the amount to the user. This is how corporate loots money with people. I am not happy.
Charged money without any information
Hi,

Could you please explain…… who has given the authority to the bank to charge the amount from my account without any confirmation...and why shouldn’t I take any legal action against this bank…..?
Date Narration Cheque/Ref. No. Value Date Withdrawal
10 Nov 2011 3RD PARTY CASH TXN INC ST & EC 241011 [protected] 10 Nov 2011 110.30
03 Nov 2011 3RD PARTY CASH TXN INC ST & EC 041011 [protected] 03 Nov 2011 110.30

Could you please revert the amount and do needfull.

Thanks,
Sowdamani.
When I checked my saving account, I noticed that 3RD PARTY CASH TXN INC ST & EC 111011 a sum Rs 110.30/- deducted from my account for twice (November 6th and 14th)

Could you please explain?
Could you please explain what is 3RD PARTY CASH TXN INC ST & EC? when i have check my savings account amount rs 110.30 deducted
This fee is just ridiculous. I just spoke to a representative, who said that even if the deposit amount is Rs.100 from third party we will be deducted Rs110. And more funny was the fact that, money was just mine and asked my friend to deposit on his way to work as i was busy that day. This banks have funny ways to make money out of the customers.
This is really unfair and rediculous.. how these guys can charge like without prior notification.. Thrice they've deducted in my account...i was shocked when i was trying to draw some money and it says no balance. When i checked my account only i came to know HDFC ppl charging like this.

i am pissed off with HDFC folks...

Plz let me know how do i get my money back...

Thanks,
Jakeer. Shaik
Hi yaar,
Im also Facing the same problem..
From my a/c 110.30 rupees are deducted and narration is 3RD PARTY CASH TXN INC ST & EC 180112 ..
On Which basis you are deducted that amt from my a/c????
A/c Number [protected], Branch-HIMAYATNAGAR
I have been debited an amout of Rs. 110.30 towards 3RD PARTY CASH TXN INC ST & EC on 14 Feb 2012 without any information. Please explain and credit it back.

Mohan Ramamurthy,

Mobile No. [protected]
HI,
i also today face that problem ...why they are taken money without any information . thia is too bad...
Dear Sir/Mam,


When I checked my saving account, I noticed that 3RD PARTY CASH TXN INC ST & EC 30312a sum Rs 110.30/- deducted from my account.

I shall be highly obliged if you can let me know what exactly that charge. Is this charge legal and how much is on percentage.

Would like a confirmation on this.

Thanks & regards
Rajesh
Even I am facing the same pblm. What exactly is the reason for it.

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