HDFC Bank — Charging Interest even though payment is made before due date and not responding to mail sent to Customer Service | |||
Hi, I am using HDFC credit card for more than 4 years. I always make mayment before due date. Last month I made a payment on 7th Jan morning hour and my due date was 8th Jan. In this month bill, I found that I have been charged more than Rs. 2300 as Finance charges. Strange thing is that the cheque that I had deposited directly in the HDFC bank Kasba branch cleared on 14th Jan. I am just wondering how come a local cheque takes so many days to be cleared. I called on their customer care number and they asked me to send a mail to customerservices.[protected]@hdfcbank.com with the cheque deposit slip scan copy attached with that mail. I did that on 23rd Jan, but till now neither I have received any call nor reply to my mail. Thanks, Sambit Sahoo, Mobile[protected]. Was this information helpful? | |||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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HDFC Bank Ltd — DUE PAYMENT....
Dear Sir,I have a credit cards from hdfc bank ltd. I was used some time and pay regularly but last bill in this year april month some payment due.
That time I was in australia as buisness visit and i come in june of first week. That time some boby (Mr. Sandeep) come from HDFC BANK at my house and tell me about due payment.
I was told to him pls closed my credit cards and he was told me that ok you total due is 5002 rs and that day i give to him 5002 rs as cheq payment to him.
Cheq number :- 542876
slip number :- 3395108
deposited date :- 25/06/08.
and signed my me and mr sandeep.
From 25/06/08 no communication bettwen me and hdfc credit cards department. I have not recived any information from credit card department any source like..telephone, mobile, email and courier.
Last i was apply for car loan to hdfc bank becasue last six month hfdc bank employe contact to me on my mobilr for car loan offer behalf of account stament. That's why i apply but i shocked when hdfc bank told me your name as fraud person registered on rbi website because 4800 rs due payment in HDFC CREDIT CARD.
So pls tell me wht's my mistake if I'm fraud than why they are not contact to me ? and Every time i have lot of money in my accont so they can deduct the money from my account.
I was paid due payment in june month after that my name registered in cibil website so pls tell me what can i do ?
So pls give me idea what can i do ?
Can i go to consumer court for this matter ?
Name :- SUBHDESH SINGH CHAUHAN
C-75 TARA NAGAR JHOTWARA JAIPUR RAJ
PH:[protected], [protected]
CREDIT CARD :- [protected]