[Resolved]  HDFC Bank Bank Credit Card — HARASSEMENT / Behavior of your employee

CREDIT CARD # [protected]

Dear Sir,

I was holding HDFC BANK CREDIT CARD# [protected], which I have surrendered and took the settlement, after that I paid 3 installments at the time of last installment my father expired on Nov 01, 2008 I immediately called up HDFC bank and ask the executive that this kind of tragedy happened with me and its not possible for me to pay the last installment I'll pay it after some time please talk to your senior and advice me, then they said its OK you can pay it later on, in the first week of January 2009 I called up HDFC bank and ask them to collect the balance amount, I paid the full n final amount, now for last two months I'm contentiously getting threatening call from these numbers[protected], 40313939 & [protected]) some Mr. Saxena calling and using very bad language and abusing also and saying that pay the balance amount I told him several time that I have already paid full amount then why should I pay more. He said "you don't know us what we can do just meet me once den I'll show you what we can do". I have all the call record of those numbers from which I'm getting calls.



Pl. help me out from this problem I'm very much worried.

PAYMENT DETAILS THAT I MADE:

DATED RECEIPT NO CHEQUE # AMOUNT
16/06/[protected] 4200
15/08/[protected] 4950
15/09/[protected] 4950
15/10/[protected] 4950
15/11/[protected] 4950 (NOT PAID B'COZ FATHER EXPIRED)

16/01/[protected]
20/01/[protected]

pl. do the needful.

Regards,

Priyanku Bhatnagar
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I am very much disagree with bank because they have committed me to take MY CITY card benefit and when i have taken this then the benfit of the same was regularly given on my card but till last two months i am not getting the same because my card was renewed and currently i am not getting the same benefit and besides of my several approaches to the bank i am not getting the right person as well as right reply from the bank side.

please help me as i am very much worried and card charges are already levied on my card and benefit for the same has not been passed for the same.

Best regards
Sumesh Jain
[protected]
Dear Priyanku

I am agree with your post, and would suggest that just u have faced a big tragedy in your life, try to cover up all the things in your personal end and in this case you can fwd your complaint to RBI which says that in any circumstance, bank cant threat to their customer to pay back their outstanding. these collection guys always use this language and give a mental torture. take the help of RBI/Banking Ombudsman to get the resolution.

Regards
Abhinav
[protected]@gmail.com

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