HDFC Bank — Credit card Charge Back

Address:Chennai, Tamil Nadu

I purchased a club membership from a local club in chennai called Club Indiaa. Upon there continous repeated calling and pestering I thought I will give a try.
the picture they gave me to make me pay was extremely rosy. After paying I came to know that it was a daylight fraud.
Commitments given to make me pay
• The membership charge of 15000 would be converted into an emi of Rs250 per month
• The amount paid for the membership would be credited into the membership card which can be utilized at resorts owned by the club later
• Seven days per year free stay would be provided in the resorts owned by the club
The actual update I came to know after I made payment
• It was Converted to Rs625 a month with a processing charge of 2655
• The scheme Is yet to be launched
• Only Tax should be paid which is Rs600

Basis on this I have applied a charge back from the credit card issuing bank that is HDFC bank.
But they are not honoring the charge back and asking me to contact the merchant for settling this I dont understand as a credit card customer
I think I have all the rights to apply for a charge back as the case is similar to the points given in the dispute form.

The club is still continuing to call and cheat other people also.
It makes me irritated to see someone cheating for a living and get away with it.
Kindly Suggest. Whom should I pursue further for getting my money.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

HDFC Bank — HDFC Credit Card Payment

Dear Sir/Mam,

I hold a credit card of HDFC Bank. Recently, they seized my bank account for not making the payment for the Credit Card. If I remember correctly, I used to drop cheque in their Meera Bagh, New Delhi drop box after every 2 – 3 days of the transaction. So that my payments go regularly.

I don’t know why the payment was not withdrawn from my account. I was not getting statements on my mailing address. I even did not get any verbal or written communication from the bank that the payment was not being made. So, I was care free. Now when I tried to withdraw money from my bank, they told me that I have zero balance. And they have seized my account for not making the payment for my credit card.

Now, the balance for the Credit Card has reached around Rs. 37, 700. I am not in a position to pay such a huge amount. Bank officials say that I have to make the full payment to release my account. I even don’t have a job in hand right now. That was the only bank account I had right now and that was the only money with me. They have seized my account and I have nothing to earn and lose.

Please help me with this matter. Your help will be greatly appreciated.

Thanking you

Raghav Narang
I forgot to mention my Account #: [protected] and my credit card # is [protected].

HDFC Bank Credit Card — Payment Fiasco

Dear Sir,


I have booked a flight ticket for Knigfisher airlines on 16th may 09 for traveling on 19th may 09 from Blore to Delhi, and when i booked the ticket using my HDFC credit card it was accepted and i received payment itinerary and PNR number from the airline. When the person reached the airport to board the flight the airline told the person that the bank has declined the payment later.

Please help me sir as no information was sent by the Bank that payment has been declined and the person had to spent another 2000 rupees to book the ticket on the spot which is very costly. The bank had not at all informed me about any payment declines. No mail and No sms or call from Bank.The customer Service is telling me that please call after every transaction and confirm about the transaction which is insane.

Need your Help on this sir as these banks take everything very lightly and have no concern for the inconvenience due to their negligence.

Regards
Varun Seth

HDFC Bank — ISSUEING CHARGES OF CREDIT CARD

Dear Sir,
I saurabh Gupta, custumer of HDFC BANK never applied for Gold Credit Card but HDFC BANK has issued that with the amount of 500 Rs without my permission so that please refund my amount in my account because yet now it is not in my use.My Account information is as given below
A/C NO- [protected] and Custumer id is[protected]


Regards
Saurabh Gupta
[protected]
Hi Ravi,
U cant get that payment back. Because in that form, they mentioned as ClubIndiaa will not be responsible for Executives and DBA false promises and commitments. So they are well planned cheaters. The only one way to stop this kind of daylight fraudlent through register the police complaint to the Commissioner of Police, Egmore. Then only we can get our money back.

Thanks and Regards,
Murugan_Chennai

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information