[Resolved]  HDFC Bank Credit Card Rajouri Garden J Block — abuse language threatening calls!

Undue harassment - abuse language-threatening calls!

To The,
Regional Manager
Credit Card Division
HDFC Bank Ltd.

Dear sir my name is hemant ( Working with LTD COMPANY IN BANKING ) this is inform u that I am holding HDFC Credit Card due to some financial reason I was unable to make regular payments but I always try to give minimum amount due so that when I will get my money I will pay all to have relation with HDFC

As all company have some collection counter you office is in Rajouri Garden J Block
There is a girl Named Shweta what she has done is that she call at my office and use abuse language with receptionist Ritu and other staff that she is sending some gundas to my office and as well as in my house and I am receiving on daily basis she is also threatening my parents and wife and in my office it can become a HR Issue . I have told his seniors not to do that many times but she is repeating daily.

I am ready to launch an FIR in the nearest police station in name of shweta and others who r handling my case and file against the bank with Human Rights

what should I do please suggest

threatening calls!

Hemant Khanna
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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To the,
Regional Manager
Credit Card Division
HDFC Bank Ltd.

Dear sir I am Sarvjeet Singh, working in a telecom company at Noida. This is to inform you that I am holding HDFC Credit Card from last 3 years and due to some financial reason I was unable to make my complete credit card dues but was paying due amount in installments and I had decided that I will finished all my pending in next few months.

Few days back I got to know that my corporate salary account is blocked. I called in customer care then came to know that due to pending amount in credit card my salary account has been blocked. I went to Rajory Garden to settle down the case and the full payment but the people over there treated me badly and were not in mode to settle it down.

Now I am going to deal this issue through the legal way as there are some personal priorities where I need my salary account functional.

Please suggest what should I do now?


Regards,
Sarvjeet Singh
+91 [protected]
I totally believe above complaints. Same has happened with me. have been subjected to gross verbal abuse, breach of privacy and untolerable misbehviour by your employees Mr Jatin and Mr ram sitting at Rajouri Garden OFFice. your employees have not sent any statement neither email or anything for my bill and keep calling to pay the money.

The height is today between 2 and 3, MR Jatin called up again and again 20 times shouting on phone, telling me not to use the card if i cant pay. He wants to send his employee tomorrow at his convenience and wnats me to wait for him. When i asked him to first send em the bill, he told me that there is some fault in their system and they are not sending any bill.s Later, he started misbehaving tellnig me to pay as and wehn they are saying and asking me questions like where am i going on SUnday and why I am leaving home early. IT IS NONE OF YOUR BUSINESS. he further misbhaved and told me that he will complaint against my boss and further kept on demanding. KINDLY REGISTER IT AS EXTORTION CALL.

he then DEMANDED AN EXPLANATION OF WHY I DONT PICK UP HDFC'S BANK CALLS. DESPITE MY REPEATEDLY TELLING HIM THAT I HAVENT RECEIVED ANY BILL, HE MISBEHAVED, USED RUDE LANGUAGE AND TOLD ME NOT TO USE HDFC CARD IF I DONT HAVE MONEY. PLESE CHEKC YOUR CALL RECORD, I told him clearly that i want to pay the full amount but send me the bill first but he KEPT ON MISBEHAVING ASKING ME PERSONAL QUESTIONS AND SHOUTING.

I HAVE FILED A POLICE COMPLAINT AND I WILL ENSURE THAT THEY ARE DEALT WITH PROPERLY.

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