[Resolved]  HDFC Bank Credit Cards — Wrongly charged

Sir,

I have registered smartpay facility for my phone No. [protected] (Aircell Chennai) on April 2007.

After 4 months (Sep 2007) I surrendered my phone for some personal reasons.

Suddenly 7th Nov 2008 card shows Smartpay for 867.50. (Because somebody taken connection with this number) They failed to check number and name when signed contract for smart-pay agreement.

I was shocked and contacted to HDFC Credit Customer care. They given irresponsible answer.

I settled this amount because credit card will attract unwanted late payment fee and risk of loss of my reputation and social respect.

In this transaction I lost my peace of mind.

Jothikumar
[protected]