HDFC Bank Credit Cards — Matter of Trust | |
I am having HDFC Credit card. With card Number [protected]. Since Septemenber 2007. I have been roaming around HDFC credit card division, Ranigunj branch for final Settlement. Here I need to tell you something. If you go for any Banking Transactions of HDFC to Ranigunj branch, then you will be provided with Printed Token with your account on it. But if you visit for any credit card queries or final settlement You will be given a very tiny piece of white paper and writing your credit card number on it. Again I will come to my story….That time my total amount due was around 12000/-( twelve thousand Rupees Only). Then first time I waited for nearly 4 hours for final settlement. That was my first bitter experience with it. Then it continued for 7 visits every Saturday(continuously). Even nobody cared to help us by saying where is the water can to have some water to drink and moreover. Every person including an officeboy will become managers whenever necessary and they will directly tell customers that I am the manager or I am the supervisor here. And nobody will update anything in the customer relation management screen if you visit for final settlement. This was all my experience. After that as usual I will get calls to pay the amount. Again I will repeat the same story and they will say oh, you have visited for final settlement madam. Ok..then we will get back to you. That back will never come. And again one more new person will call next month for payment again the same story repeats. This was also my experience. This whole story was told through email to Mr.Ramachander Rao, Deputy Manager, HDFC Credit Cards division. Finally he agreed for final settlement amount of Rs 10000/-(Rupees ten thousand only). But he wanted me to pay the amount immediately in cash and said that we will handover the letter. But I replied him saying that I can give you amount through cheque which will be cleared in three days as it is matter of Trust. This last email I sent on 5th May. But till now I did not get any reply from him and the final conclusion is… Now my Salary account has been blocked for no mistake of mine(HDFC Account) Is there anybody from HDFC credit cards divisions to help me in this regard. Email ID: [protected]@rediffmail.com Was this information helpful? | |
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am sending letter sent to hdfc
TO,
THE MANAGER,
HDFC BANK CARDS DIVISION
DELHI
SIR/MADAM,
Due with respect I Dr.Yudhvir Singh want to say that I hold hdfc card and did cut card & deposit in barwala atm branch MUCH BEFORE BILLING DATE eg. 06/10/2008 and mini card was dropped at shalimar bagh atm branch. As your customer service centre couldn’t helped mei had brief details in previous mail. I ordered a monalisa pearl set costing 1690(invoice no. ADV/04/44924/08-09 ) FROM AVA a product (code no 946 )fixed SIX EMI OF Rs.281.But HDFC bank is WITHDRAWING RS.413.33.
It is fault of AVA also that they are withdrawing wrong & more amount than deal.
Secondly it is fault of HDFC Bank they are withdrawing more amount from my Credit.Card account either without confirmation or cheating by becoming partner of AVA, might both are doing this with many card holder. I had cut & dropped, informed hdfc customer.service regarding it still bank is sending statement showing AVA EMI withdrawal.
Both company are just giving new & new no. I had called lots & tired now . so now send me geniune bill & don’t withdraw any amount on behalf of AVA.
If Bank not involved in such practice than that should confirm details before any withdrawal towards any third party. Now I am not willing to pay withdrawal done by AVA dated 06/10/08 so bank should recover from AVA.
See my past record of paying I mean bank should not have any problem with me, nor I had any problem with bank.Now it is requested you to make confirm from AVA & AFTER getting all details send me my bill& as I told I am tired by calling to HDFC & AVA so please don’t send me contact no or link.
Instead of calling I would like to go consumer court
Kindly do needful to sort out problem.
Thanking you
Dr.YUDHVIR SINGH
R/O BK-2/71 SHALIMAR BAGH
DELHI—110088.
PH.[protected]
CARD NO—[protected]
TO,
THE MANAGER,
HDFC BANK CARDS DIVISION
DELHI
SIR/MADAM,
Due with respect I Dr.Yudhvir Singh want to say that I hold hdfc card and did cut card & deposit in barwala atm branch MUCH BEFORE BILLING DATE eg. 06/10/2008 and mini card was dropped at shalimar bagh atm branch. As your customer service centre couldn’t helped mei had brief details in previous mail. I ordered a monalisa pearl set costing 1690(invoice no. ADV/04/44924/08-09 ) FROM AVA a product (code no 946 )fixed SIX EMI OF Rs.281.But HDFC bank is WITHDRAWING RS.413.33.
It is fault of AVA also that they are withdrawing wrong & more amount than deal.
Secondly it is fault of HDFC Bank they are withdrawing more amount from my Credit.Card account either without confirmation or cheating by becoming partner of AVA, might both are doing this with many card holder. I had cut & dropped, informed hdfc customer.service regarding it still bank is sending statement showing AVA EMI withdrawal.
Both company are just giving new & new no. I had called lots & tired now . so now send me geniune bill & don’t withdraw any amount on behalf of AVA.
If Bank not involved in such practice than that should confirm details before any withdrawal towards any third party. Now I am not willing to pay withdrawal done by AVA dated 06/10/08 so bank should recover from AVA.
See my past record of paying I mean bank should not have any problem with me, nor I had any problem with bank.Now it is requested you to make confirm from AVA & AFTER getting all details send me my bill& as I told I am tired by calling to HDFC & AVA so please don’t send me contact no or link.
Instead of calling I would like to go consumer court
Kindly do needful to sort out problem.
Thanking you
Dr.YUDHVIR SINGH
R/O BK-2/71 SHALIMAR BAGH
DELHI—110088.
PH.[protected]
CARD NO—[protected]
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THE MANAGER,
HDFC BANK CARDS DIVISION
DELHI
SIR/MADAM,
Due with respect I Dr.Yudhvir Singh want to say that I hold hdfc card and did cut card & deposit in barwala atm branch MUCH BEFORE BILLING DATE eg. 06/10/2008 and mini card was dropped at shalimar bagh atm branch. As your customer service centre couldn’t helped mei had brief details in previous mail. I ordered a monalisa pearl set costing 1690(invoice no. ADV/04/44924/08-09 ) FROM AVA a product (code no 946 )fixed SIX EMI OF Rs.281.But HDFC bank is WITHDRAWING RS.413.33.
It is fault of AVA also that they are withdrawing wrong & more amount than deal.
Secondly it is fault of HDFC Bank they are withdrawing more amount from my Credit.Card account either without confirmation or cheating by becoming partner of AVA, might both are doing this with many card holder. I had cut & dropped, informed hdfc customer.service regarding it still bank is sending statement showing AVA EMI withdrawal.
Both company are just giving new & new no. I had called lots & tired now . so now send me geniune bill & don’t withdraw any amount on behalf of AVA.
If Bank not involved in such practice than that should confirm details before any withdrawal towards any third party. Now I am not willing to pay withdrawal done by AVA dated 06/10/08 so bank should recover from AVA.
See my past record of paying I mean bank should not have any problem with me, nor I had any problem with bank.Now it is requested you to make confirm from AVA & AFTER getting all details send me my bill& as I told I am tired by calling to HDFC & AVA so please don’t send me contact no or link.
Instead of calling I would like to go consumer court
Kindly do needful to sort out problem.
Thanking you
Dr.YUDHVIR SINGH
R/O BK-2/71 SHALIMAR BAGH
DELHI—110088.
PH.[protected]
CARD NO—[protected]