[Resolved]  HDFC Bank — my name still in CIBIL Defaulter list despite payment of total amount- HDFC Bank

Address:Delhi

I have been a customer of HDFC bank and HDFC credit for some years. Few months ago there was some miscommunication of change of address and HDFC had named me as a defaulter. Despite me clearing off all the dues the bank is still showing me as a defaulter and have not removed my name from the list bringing down my CIBIL CIR score.

request you to please look in to matter and remove my name from the defaulters list as i have already paid all the dues.

Arup Jyoti Sarmah
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We'd like to check from our end if there are any pending dues against your card or account. However, we would require a few details from your end like your account or card or loan account details with the bank, your contact details and reference number TTU[protected]. We'll check from our end and get back to you.

Regards, Customer Assistance, HDFC Bank
where do you want me to post the details that you have asked for? It would be great if I can post the sensitive details on a private platform.
still waiting to hear from you. pl revert

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