[Resolved]  HDFC Bank — Harassment by Marketing callers

Address:Mumbai City, Maharashtra

Hi,

I constantly get pesky marketing calls from HDFC Bank Ghatkopar branch , selling personal loans. The caller informs me that his / her Branch Manager has asked to call HDFC Bank customers for product marketing.

It is very irritating and annoying to attend these calls, even after telling the branch representatives not to call me for any product marketing.

Inspite of multiple complaints to my personal banker (Tushar) I keep getting these calls from the Ghatkopar branch.
Last year Kurla branch used to harass by calling me again and again.

The numbers that I get calls from are as below
[protected] -- last six to nine months.
[protected] -- last year, but calls have now stopped.

If these calls are not stopped, I am also going to raise this issue with TRAI, Banking Ombudsman and police. Then you keep answering calls from them.

I am registered on DNC since last 2 years and do not get marketing calls from any other bank except HDFC Bank. I have taken all the necessary steps to ensure that I do not get called for any marketing campaign [except from my Personal Banker].

Regards,
Guru
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Aug 13, 2020
Complaint marked as Resolved 
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