[Resolved]  HDFC Bank — Reverse of Home Loan Processing Fees

Address:

Ghaziabad, Uttar Pradesh

Dear Sir,

I Saket Kumar had applied for Home loan from HDFC in NOV'10 and my file no. is[protected]. At that time I was working with Hero Honda Motors Ltd., Haridwar. Thus, due to this reason my file for home loan was sent to Haridwar for processing and accordingly the processing fee was also deducted from my account. The loan was sanctioned but at the time of final verification I had submitted the resignation at Hero Honda Motors at Haridwar and joined my new office M/s India Glycols Ltd. Noida on 09/02/11. I had also submitted my all the documents to HDFC in respect to my new job and the residence proof.
During my call few days back to HDFC I was informed that my loan is not being processed because the processing fee which was earlier deducted is not being remitted to the new Zone i.e NCR .As I have been shifted to NCR , my file will be re processed from NCR zone. Later on I had to issue a fresh cheque against Loan Processing fees. Thus, against a single loan I had to pay the processing fees twice. In this respect I had also made a written request to Mr. Shiv, who is looking after Sales in HDFC ltd. but no reply received till now.

As a customer I am facing lot of problems . Any one has the right to change his/her job, does it mean that due to this reason he has to face such a problem. I want, the refund of processing fees which was paid earlier to HDFC. Request you all to advise.
Saket