[Resolved]  HDFC Bank gold credit card — Non information of late fees.

Dear Sir,

I am holding the HDFC Gold credit card No:[protected]. I have always payed my credit card dues on time but due to some urgent business i have to go overseas for 4 months from August 2009 to Dec 2009. when I returned in January 2010,i came to know my Card has been suspended for the reason that i havent paid Rs 1900/- in august which has levied with penalty and late fee to add up to Rs 4800/-,i was shocked i called customer care at number[protected] and requested him the detail of amount which on which the interest has been charged as i was sure there was no amount due...the representative rudely rejected my request and asked me to pay immediately... else face the consequence....i felt very
disappointed by his behaviour but i am firm as a responsible citizen i have every right to know what I am paying for , also no institution or organisation can force me to extract money illegaly .
Thanks
Ajay Joseph
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

You should approach the RBI with your complaint . i had the same problem with citibank, RBI guided me to write to them and they addressed the matter as well. Finally citibank apologized and returned the extra yearly dues they had extracted from me.

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