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[Resolved]  HDFC Bank — hdfc agent is wrong commitment with me and my duplicate sign is available in the policy document

Address:New Delhi, Delhi

Dear Sir,

my policy no is[protected]. i want to cancel my policy & refund Rs.12400/-. because, HDFC agent is wrong commitment with me. my name is not mention on the policy document. wrong name is mention on policy document and my duplicate sign is available on the policy document.
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Aug 13, 2020
Complaint marked as Resolved 
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4 Comments

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Comments

Dear Mr Prasanta Kumar,

We have noted your concerns and will get back to you shortly.

Regards
HDFC Life
Reply
Dear Mr Prasanta Kumar,

As discussed please respond with your complete policy details at [protected]@hdfclife.com. We will get back to you shortly.


Thank you for your patience.

Warm regards,
HDFC Life
Reply
Dear Mr. Prasanta Kumar Swain,

We apologise for the inconvenience caused.

Your concerns are registered with the grievance team for investigation under complaint number [protected].

We will get back to you with a resolution within 14 days.

Regards
HDFC Life
Reply
Dear Mr. Prasanta Kumar Swain,

As discussed with our team, hope your query stands resolved.

Regards
HDFC Life
Reply

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