HDFC Bank — Harrasement from credit card any they have been blocked my pesonal account

Jai Singh

from Mumbai, Maharashtra

Address:

Hisar, Haryana

Dear

I m saving account holder ( No : : [protected] ) and also having
credit card no : [protected]. I m the regular payer of my installments but from last but from date of card activation i didn't receive a single monthly statement hardcopy till date. For this I have made a complaint to customer care and as weill as to collection team for my monthly statement hardcopy many times so that i can calculate my total payment which i hv done through credit card but non of the team has helped me . Last month i received a call from ur collection executive for installment payment i ask him to plz provide me the statement hardcopy he said we are not liable for this then i said i will pay when i receive my hardcopy at my address. w/o providing me the hardcopy they have blocked my salary account on 10 march 2010 and i received i notice from bank. Dear I want to ask to u one thing that while sending notice u people find my address then why don't u send me the statement hardcopy. I m premium customer o[censored]r bank thats why my credit limit is enhanced to 200000 lakh and on other side u are treating us like a fraud customer , is this type of services u r providing to ur customers. I also talked to Abhishek verma on given mdn , i was unable to contact him second time bcoz i hv misplaced that notice which i receive from ur side.

Secondly they have also deducted my 4050rs from account without my consent and informing me.

i am requesting u please provide me the statement copy and arrange to unblock my account.

Regards
Jai Singh
[protected]

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Comments

Customer Assistance HDFC Bank

from Mumbai, Maharashtra

Dear Mr Singh,

At the outset, please accept our apologies about the statements. We are in the process of investigating both, the issue of your statements as well as your account. Request you to write to us at the email id [protected]@hdfcbank.com with your contact details, so a bank representative may contact you and resolve the issue. Please mention the id TTU[protected] in the subject line of your email.

Additionally, we request you not to post sensitive information such as your account/credit card number on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

Ashish Arya

from Delhi, Delhi

HDFC bank Credit card recovery department is most notorious in the country.

That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers. They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and write off in cibil.

They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost

Stay away from HDFC bank for all reasons.