[Resolved] HDFC Bank — Playing with customers Money HDFC Bank- Credit Card | |||
Card No- [protected], I’m holding others banks credit cards from last 3 years and as well HDFC also. Only with HDFC I’m facing the Problem This is my 4th Request for Hdfc Credit Card settlement and till now no one have reward. I have contacted below mention number you have provided for settlement. (Last Mail Ref No HBL[protected] Hyderabad[protected] . I spoke to Rekha and Suresh regarding this they said (Both Are HDFC EMP) – After april they can do the settlement as they promises me as per my request in 15000/- for settlement. Now when i called they said not possible great …Suresh also told me to don’t make the payment till april 2010 and HDFC will do the settlement. Now I can’t talk to Any way I need final settlement asap. And I don’t want to communicate on phone you guys Don’t know how to talk to the customers also. I need proper channel to close this. Send me mail with settlement I can deposit the cheque Same Day. Please understands on phone you people have promises many things in Indian Consumer Complaint site you have more than a 1000 complaints . And 50% Customer are facing the problem after settlement also. You don’t care about your customer HDFC is playing with customers. I also requested to the RBI have to look this, Banks don’t have right to play with the customers money, I can’t believe everyday more than a 3 to 4 complaints in consumer complaint site only for HDFC Credit Card. I think better RBI have to Stop this bank. I agree some time bank have to face problem from customer’s side also but means not that they will play with the customer money. I have sent Mail Just now to - [protected]@hdfcbank.com, Mark CC to [protected]@rbi.org.in and kaushal.[protected]@hdfcbank.com(HDFC Nodal Officer HYD & Principal Nodal Officer for HDFC Bank Ltd.) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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of activation of my credit card i continously complaining that i m not receveiving my credit card bills hard copy at my given
address, after so many complaints no action was taken by bank officials. Now two days back executive had called me for the payment
of installment charges, i said her that i'll it on 5 june 2010 bcoz i m posted in remote area there is no atm facility avaliable there
When on 5 th june when i visited hissar ( my home town as usaullly every weekend )and try to pay
installment through credit card the transaction was declined when i get in touch with customer care they said
that my ATM amount was put on hold. I was shocked such a big banking organisation treating there customer like this.
I m requesting u to plz take necessary action against the bank.Also arrange to unhold my cash so i can the other bills too.
Thanking u and waiting for ur positive response.
credit card no :;[protected],
saving account no :[protected]
Jai Singh
[protected]