[Resolved]  HDFC Bank Limited — Processing Fee Fraud

Address:

Mumbai City, Maharashtra

HI TEAM

THIS IS WITH REFERENCE TO FILE NO.[protected]/VKP.I WAS SANCTIONED A LOAN AFTER GIVING ALL THE DETAILS ON PROPERTY, INCOME PROOF, ADDRESS PROOF ETC. HOWEVER, WHEN I APPROACHED THE SERVICE CENTRE IN THANE FOR DISBURSEMENT, I'VE BEEN TOLD THAT THE PROJECT IS NOT APPROVED BY HDFC. AS I REQUEST FOR CANCELLATION OF THIS LOAN AND REFUND OF PROCESSING FEE, I WAS TOLD THAT THE PROCESSING FEE IS NOT REFUNDABLE. I FEEL THIS IS A CLEAR CASE OF CHEATING AND FRAUD BY HDFC WHICH HAS RESULTED IN UNNECESSARY DELAY AND HARASSMENT TO ME. IN ADDITION TO FRAUDULENTLY EXTRACTED PROCESSING FEE BY YOU, I’M ALSO INCURRING ANOTHER RS.60,000 TOWARDS INTEREST CHARGES OWING TO DELAY IN THE PAYMENT TO BUILDER FOR THE ABOVE PROJECT. I WOULD THEREFORE EXPECT YOU TO REFUND THE PROCESSING FEE IN ADDITION TO RS.60,000 INCURRED BY ME DUE TO FRAUD AND CHEATING BY YOUR EMPLOYEES. PLEASE CONFIRM THE SAME FAILING WHICH I’LL BE RAISING THIS DISPUTE WITH RBI COMPLAINTS REDRESSAL CELL IN MUMBAI

THANK YOU
REGARDS,
RAJIV MANOCHA