[Resolved]  HDFC Bank NEFT — Amount not transferred to the beneficiary

Address:

Bangalore, Karnataka

I have a HDFC corporate Savings bank account at M.G Road Bangalore branch. I have made the transaction on 18th Feb, 2013, which is the ICICI bank credit card bill payment through NEFT. The amount is not credited in ICICI credit card account. The payment amount Rs. 12,253.89/- had done successfully, and the amount is debited from my savings bank account. The reference number/ cheque No:[protected]. I have raised the same with the customer care people and got feedback like amount has successfully transferred to the beneficiary (ICICI credit card). Then I have reached ICICI credit card customer care, they are saying the amount has not received.And again I have escalated the same issue with HDFC bank customer one week back. Still I did not get any response from the either of the banks. I can not fight with two banks, and I don't understand the where was the mistake from the both of the banks. I raised this issue with two banks several times and did not get any response from both the banks. Please take this compliant as a high priority request and resolve the same ASAP.

HDFC A/C No: [protected]

Regards:
Lakshmikanth Reddy
Mob. No: [protected]