HDFC Bank Personal Loan — Higher rate of interest

Address:

Bangalore, Karnataka

I Ramesh Kumar has availed the HDFC personal loan account no 14432258 in January 2009 when i was working with Relaince Retail, eventhough i was eligible for for Special offer for Reliance employees(15%) i was charged higher rate of interest 19%, when i enquired with the branch on the same they said they will look in the same and never revised my rate of interest.

I had also written them the mail and visited the Indiranagar Branch to resolve the issue, again i did not get any good response and i am ending up paying higher ratte of interest 15123 RS instead of 13866 RS which iwas eligible for.

Now since i lost my job it has become extremely difficult to pay the emi and i approached the bank to reconsider my rate of interest again to preclose the loan which again they have rejected.

And more over the collection depatment from HDFC bank is harressing me and using non parlimentary language.
I have all the mail communication on the special offer for Reliance Employees, Kindly Help me to resolve this issue.