[Resolved]  HDFC Bank Personal Loan — Threatening call

Hello Sir,

Im Cyril Suresh from Chennai. I have taken a personal loan (PL: 2079010) from HDFC Bank. Where im making the EMI payment regularly throw ur collection devision. When i changed my salary account from SCB to ICICI, i intimated the bank to get me ECS through their bank so that they can collect their EMI from the account itself, they fauled to do so.
They told me that they will send a person regarding this, where a collection agent person represented from HDFC and asked me wether i will be comfortable paying throw cash everymonth throw him. I to agreed and one and half years a person was collecting from me where there was no strain for me but resently some other person is following this.

This month a girl named:
NITHYA (phone no:[protected],[protected].
was fallowing me for the payment where im asking here to make a call by 10.30am to collect the payment. But she never called me at that time and she will call in the afternoon where i will be with my client.

For the last 2 days i was not in station and she called to my residance phone no and she was informed by my brother that i was not in station and ill be back on 27th. But today insted of calling me she called to my Residance again where my MOTHER attended the call.

She used very abused language to my mother:

I[censored]R SON IS NOT CAPABEL OF PAYING THE LOAN WHY HE IS TAKING THE LOAN. IN WHAT WAY "YOU GROWN UR SON" . " ARE U A GOOD MOTHER", WHY UR HAVING THIS KIND OF SON.IF YOU ARE A GOOD PERSON ASK YOUR SON TO MAKE THE PAYMENT ELS I WILL SEND A PERSON (GUNDAS)TO YOUR HOUSE.
she was Threatening my mother.
Who is she to aske my mother this kind of Question? She has spoken in such a way that she is the Head of the HDFC Bank.
For your kind information my mother is a BP patient and she is very innocent where she dosent know any thing about banking transation. She dosent even know how to operate SB a/c.
Can you plese tell me this is the HDFC Bank procedure to collect the payment. Is RBI has given the Bank to use this kind of HARSH & THREATENING treatment towards the customers. That to where my mother is not a Customer or Taken any loan from HDFC Bank.
You can see my track that only this month payment is pending towards the loan. Im not Cheating HDFC Bank withou making the payment for a long time to handel me like a person who made a CRIME. Your people totaly INSULTED me, if you are in this situvation can u digest this kind of treatment.
If some thing happens to my mother will HDFC Bank take the responsability
I also complaind to the Phone banking people where they sed that they will get back to me after 48 hrs. complaint no or dock no:[protected]. after seing my mother i cant tolarate this and i cant wait till 48 hrs. thats whay im sending a mail to you.
Hope you can understand my problem and take necessary action against here. Because she will be making this kind of Threatining calls to many innocent mothers.
My Father is asking to file a FIR ( file criminal suit) against this for Threatening his wife, who was innocent in banking matters. She was tensed all this time which he cant see and digest this kind of action from a reputed Bank.
Im expecting a solution for this by 28th of Nov 08. pls do me the need full.

Note: Please let me know wethere i have to make the EMI payment by tomarow or i have to wait till you find a solution for this problem.

regards
cyril.
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Aug 14, 2020
Complaint marked as Resolved 
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HDFC Personal Loan — Threatenning call

Hello Sir,

Im Cyril Suresh from Chennai. I have taken a personal loan (PL: 2079010) from HDFC Bank. Where im making the EMI payment regularly throw ur collection devision. When i changed my salary account from SCB to ICICI, i intimated the bank to get me ECS through their bank so that they can collect their EMI from the account itself, they fauled to do so.
They told me that they will send a person regarding this, where a collection agent person represented from HDFC and asked me wether i will be comfortable paying throw cash everymonth throw him. I to agreed and one and half years a person was collecting from me where there was no strain for me but resently some other person is following this.

This month a girl named:
NITHYA (phone no:[protected],[protected].
was fallowing me for the payment where im asking here to make a call by 10.30am to collect the payment. But she never called me at that time and she will call in the afternoon where i will be with my client.

For the last 2 days i was not in station and she called to my residance phone no and she was informed by my brother that i was not in station and ill be back on 27th. But today insted of calling me she called to my Residance again where my MOTHER attended the call.

She used very abused language to my mother:

I[censored]R SON IS NOT CAPABEL OF PAYING THE LOAN WHY HE IS TAKING THE LOAN. IN WHAT WAY "YOU GROWN UR SON" . " ARE U A GOOD MOTHER", WHY UR HAVING THIS KIND OF SON.IF YOU ARE A GOOD PERSON ASK YOUR SON TO MAKE THE PAYMENT ELS I WILL SEND A PERSON (GUNDAS)TO YOUR HOUSE.
she was Threatening my mother.
Who is she to aske my mother this kind of Question? She has spoken in such a way that she is the Head of the HDFC Bank.
For your kind information my mother is a BP patient and she is very innocent where she dosent know any thing about banking transation. She dosent even know how to operate SB a/c.
Can you plese tell me this is the HDFC Bank procedure to collect the payment. Is RBI has given the Bank to use this kind of HARSH & THREATENING treatment towards the customers. That to where my mother is not a Customer or Taken any loan from HDFC Bank.
You can see my track that only this month payment is pending towards the loan. Im not Cheating HDFC Bank withou making the payment for a long time to handel me like a person who made a CRIME. Your people totaly INSULTED me, if you are in this situvation can u digest this kind of treatment.
If some thing happens to my mother will HDFC Bank take the responsability
I also complaind to the Phone banking people where they sed that they will get back to me after 48 hrs. complaint no or dock no:[protected]. after seing my mother i cant tolarate this and i cant wait till 48 hrs. thats whay im sending a mail to you.
Hope you can understand my problem and take necessary action against here. Because she will be making this kind of Threatining calls to many innocent mothers.
My Father is asking to file a FIR ( file criminal suit) against this for Threatening his wife, who was innocent in banking matters. She was tensed all this time which he cant see and digest this kind of action from a reputed Bank.
Im expecting a solution for this by 28th of Nov 08. pls do me the need full.

Note: Please let me know wethere i have to make the EMI payment by tomarow or i have to wait till you find a solution for this problem.

regards
cyril.
Hello Sir,

Im Cyril Suresh from Chennai. I have taken a personal loan (PL: 2079010) from HDFC Bank. Where im making the EMI payment regularly throw ur collection devision. When i changed my salary account from SCB to ICICI, i intimated the bank to get me ECS through their bank so that they can collect their EMI from the account itself, they fauled to do so.
They told me that they will send a person regarding this, where a collection agent person represented from HDFC and asked me wether i will be comfortable paying throw cash everymonth throw him. I to agreed and one and half years a person was collecting from me where there was no strain for me but resently some other person is following this.

This month a girl named:
NITHYA (phone no:[protected],[protected].
was fallowing me for the payment where im asking here to make a call by 10.30am to collect the payment. But she never called me at that time and she will call in the afternoon where i will be with my client.

For the last 2 days i was not in station and she called to my residance phone no and she was informed by my brother that i was not in station and ill be back on 27th. But today insted of calling me she called to my Residance again where my MOTHER attended the call.

She used very abused language to my mother:

I[censored]R SON IS NOT CAPABEL OF PAYING THE LOAN WHY HE IS TAKING THE LOAN. IN WHAT WAY "YOU GROWN UR SON" . " ARE U A GOOD MOTHER", WHY UR HAVING THIS KIND OF SON.IF YOU ARE A GOOD PERSON ASK YOUR SON TO MAKE THE PAYMENT ELS I WILL SEND A PERSON (GUNDAS)TO YOUR HOUSE.
she was Threatening my mother.
Who is she to aske my mother this kind of Question? She has spoken in such a way that she is the Head of the HDFC Bank.
For your kind information my mother is a BP patient and she is very innocent where she dosent know any thing about banking transation. She dosent even know how to operate SB a/c.
Can you plese tell me this is the HDFC Bank procedure to collect the payment. Is RBI has given the Bank to use this kind of HARSH & THREATENING treatment towards the customers. That to where my mother is not a Customer or Taken any loan from HDFC Bank.
You can see my track that only this month payment is pending towards the loan. Im not Cheating HDFC Bank withou making the payment for a long time to handel me like a person who made a CRIME. Your people totaly INSULTED me, if you are in this situvation can u digest this kind of treatment.
If some thing happens to my mother will HDFC Bank take the responsability
I also complaind to the Phone banking people where they sed that they will get back to me after 48 hrs. complaint no or dock no:[protected]. after seing my mother i cant tolarate this and i cant wait till 48 hrs. thats whay im sending a mail to you.
Hope you can understand my problem and take necessary action against here. Because she will be making this kind of Threatining calls to many innocent mothers.
My Father is asking to file a FIR ( file criminal suit) against this for Threatening his wife, who was innocent in banking matters. She was tensed all this time which he cant see and digest this kind of action from a reputed Bank.
Im expecting a solution for this by 28th of Nov 08. pls do me the need full.

Note: Please let me know wethere i have to make the EMI payment by tomarow or i have to wait till you find a solution for this
problem.

regards
cyril.
See, you are absolutelly right but we can reply to them in their langugae if some threatning then we should beat him/her at their place, First please loudge a FIR then take an action.
Dear sir,
today credit to my personal loan amont to A/C[protected] ICICI Bank Electronic city-Bangalore.
1.first one for me requested on the starting time unwards 2laks. but bank person to informed the loan approved 1day before 1laks only why?
2.i[censored]r ans give to me upto how much for loan eligibility.for me 12, 650/- monthly credit exept benifits (lot of these (LTA 8, 000PA&Bonus 8, 000PA Hospital Expecatation 20, 000-PA) all are not considering for loan given procedure.
3.Loan for 1laks some of detuctions aprox 4, 800 for some details not sufficient please give details.
4.its very important for me i want more 1laks amount can i get raise the amount of loan may eligible or when it passible one.
5. This is my initial ques only i will write more pls give to mail details.

V.BHARATHI
[protected]
Bangalore-100

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