[Resolved]  HDFC Bank — Rs.90, 000/- (Ninety Thousands) has been deducted (Dated:-8th Jan -2013 ) from my account without informations

Address:

East Singhbhum, Jharkhand

Subject:-Approx Rs.90, 000/- (Ninty Thounds) had been deducted (Dated:-8th Jan -2013 ) from my account without informations
Name: Subhash Chandra Pal
HDFC Credit Card no –[protected]
HDFC Bank Account No –S/A-[protected]
C/A-[protected]
M.no -[protected] /[protected]
Present Address:Millennium service,68, Kilburn colony, Hinoo ,Ranchi,Jharkhand.Pin Code-834002
M.no -[protected] /[protected]
Descriptions:
Would like to inform you that I had opted to surrender the credit card in the month of May . And the settlement amount decided that time was Rs.8.000/-. A part of the settlement amt. was Paid and the outstanding that time was Rs. 3,945.00/-. In my last conversation with the bank representative it was decided that the rest of the amount will be paid at the time NOC from the bank is issued.
After this conversation no one contacted me regarding the above said issue and I was totally in dark. Don’t you think:

1. The customer should be intimated on regular time intervals if there is any amount due on him.
2. I as a customer has been kept in dark intentionally for the profit of bank only.
3. As a customer I should have been informed before holding the amount.
4. It’s a form of cheating and I have been cheated by the bank.
5. As mentioned by you the notice has been sent on 24.12.2012 after a long interval of more than 2 years. Isn’t it unfair??
6. My salary account is since 2006.mail ID & M.no mapped in my account but before hold account I did not receive any intimations or pending account statement from HDFC credit card.




Subject:-Approx Rs.90, 000/- (Ninty Thounds) had been deducted (Dated:-8th Jan -2013 ) from my account without informations
Name: Subhash Chandra Pal
HDFC Credit Card no –[protected]
HDFC Bank Account No –S/A-[protected]
C/A-[protected]
Parmament Address :-Road. No -1,H.no -287, Gokul Nagar, Dimna Road (Near ,M.G.M Medicall colleage )Mango , Jamshedpur, Jharkhand.Pin Code- 831018
M.no -[protected] /[protected]
Present Address:Millennium service,68, Kilburn colony, Hinoo ,Ranchi,Jharkhand.Pin Code-834002
M.no -[protected] /[protected] (Email ID is [protected]@gmail.com)

Descriptions:
Would like to inform you that I had opted to surrender the credit card in the month of May . And the settlement amount decided that time was Rs.8.000/-. A part of the settlement amt. was Paid and the outstanding that time was Rs. 3,945.00/-. In my last conversation with the bank representative it was decided that the rest of the amount will be paid at the time NOC from the bank is issued.
After this conversation no one contacted me regarding the above said issue and I was totally in dark. Don’t you think:

1. The customer should be intimated on regular time intervals if there is any amount due on him.
2. I as a customer has been kept in dark intentionally for the profit of bank only.
3. As a customer I should have been informed before holding the amount.
4. It’s a form of cheating and I have been cheated by the bank.
5. As mentioned by you the notice has been sent on 24.12.2012 after a long interval of more than 2 years. Isn’t it unfair??
6. My salary account is since 2006.mail ID & M.no mapped in my account but before hold account I did not receive any intimations or pending account statement from HDFC credit card.

In continuation to the written communication I have a few queries and would request you to please look into the matter.

1. I have been communicating the issue to you since last one month but there is a resolution to be provided yet. I am being provide the reference nos. only without any resolution. Each and every time I write a mail . I am just being provide a reference no.( correspondence is : [protected], [protected], R-2063-HBCR-93EAR4/12, [protected], [protected], [protected], [protected], [protected] ) and a 7 day time is taken for the resolution then someone calls me and confirms that the mail has been received by them and they are looking into the matter but no one turns after that.
Already informed (Medical documents already sent )Being the only source of income for my family it’s my duty to take care of my parent’s health. I am helpless right now as I am unable to get my father cured due to fund unavailability. I am getting frustrated mentally by these fraudulent activities of the HDFC bank.

Once again I am requesting you to make a settlement on a reasonable amt. so that I can avoid further dispute and get my father cured at the earliest.

Thanks
Subhash