[Resolved]  HDFC Bank — sandeep [protected]

Address:

Mumbai City, Maharashtra

To the bank, Rspected manager, I Ujwala Kamble an account holder of one of the most reputed banks in India and also a credit card holder of your reputed Hdfc Bank Lower Parel branch with card no.[protected] ,I just want to bring to notice to you the behaviour of your bank employees from the collection department. I for myself know that I owe some money to the bank regarding my Credit Card which I will be paying very soon that is an amount of 15000 only .But according to your bank officials which I know they are not I am sure they are from some 3rd class agency to which you people have forwaded my credit details as I owe u people money.These people started harrasing me and torturing me like anything over the phone as though I owe you people money in lakhs or crores. I have informed them about my poor financial conditions of which I am going through now as it is becoming very difficult nowadays for me as a lady to cope up with my financial conditions,but these people started harrasing me daily , they have now made it a habbit to call me and abuse me daily of which I have a detailed recording of the executives,things became even worse when these executives abused me on the phone so much like no one has ever humiliated me in this manner.And also 1 of your executives with the name Sandeep has also called me up during unofficial hours. His mobile number is [protected].he used abusive word (mai tuje kothe pe betauga..tere ko top level ki rand banauga ...tera rate kya hai
) also recording in my cell.He has even visited my house in the night at 9pm which has scared me too much as tomorrow he may come in the night also,and he has created a havock thrice by coming to my house at unofficial hours and now he has made it a habbit to call me up in the late evenings also,my mother who is a senior citzen has been horrified by this incident so much that I even get scared to leave her alone. Also according to my information and knowledge this behaviour from the bank and its agencies is totally against the law and also against the Guidelines of the R.B.I .I request you to please investigate into this matter if not then I will not refrain my self to seek help from the Police,the media and also the senoir citizens welfare trust in Andheri as I have detailed recordings of your executives saying that they are calling from HDFC bank and not any agency. Kindly Investigate. Yours truly, Ujwala Kamble