[Resolved]  HDFC Bank — SCAM

Address:South 24 Parganas, West Bengal

My HDFC LIFE ProGroth Plus policy was withdrawn without my knowledge after 5 months.When I enquired I was told that HDFC CREDIT CARD has charged back and taken the money

HDFC CREDIT CARD denied

My question is how can a chargeback be conducted without any authorisation.

Then how can HDFC LIFE Refund without checking with me that why AM I charging back after 5 months

They provided some details in an E-mail

Dear Mr.Datta,

Greetings from HDFC Life!

This is with reference to your e-mail communication, we would like to inform you that we have received chargeback request for captioned proposal number on date of 28/01/2013, reason for "Merchandise not Received/Services Not Rendered" and reference number is VCC023603.

HDFC bank debited our account on date of 22/02/2013. If any further query regarding the premium amount, please get touch with the HDFC bank.

We assure you the best of our services always.

Warm Regards,

Siba
Customer Service Officer


However the representative Jasim Akthar contradicted and promiced to return my money.After that He avoids my calls

This a textbook Scam.The money is taken and most data have been deleted.My next premiun was after 6 months.By that time they would have wiped everything but luckily I checked

Now HDFC CREDIT CARD promiced to refund my money but not keeps delaying every 2 days by 2 days

They are harrasing me to pay the amount but I have not given in

I request all readers to hold payments of HDFC CREDIT CARD and withdraw policies from HDFC LIFE and definately not start any

I am taking legal action so I will keep all posted with the progress but I call upon every citizen to stand by me so that I can expose the Scam & put this Fraud company out of business
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Dutta,

Please respond with your complete policy details and contact number on [protected]@hdfclife.com for us to facilitate you better.

Regards
HDFC Life

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