[Resolved]  HDFC Bank Securities — Complaint against HDFC Securities

Address:

Haridwar, Uttarakhand

Dear Sir

I opened trading account with HDFC securities & as per my best knowledge & information provided by Bank, the brokerage for intraday is .05%

I have done jobbing in Kingfishers airline from 22/08/2012 to 28/08/2012 but the intraday brokerage was not the same as stated above.

In the view of above fact when I complaint to HDFC Securities Haridwar branch & Customer Support cell, they informed me that as order was executed in the batch of 500 share & the calculated intraday brokerage was minimum Rs 25, the charges for minimum brokerage of Rs 25 on each batch of 500 share while I had placed a order of 5000 & 10000 share at a time.

I have checked some of my old transaction & found that the method of brokerage charging was not the similar as they stated above; so I mail a scan copy of the statement for their reference.

Later on they changed their own statement and come up with new statement that if, the share value fall below Rs 10, the brokerage charges will be 0.5%.

I was continuously doing trading with the margin of .05 & .10 paise from 22 to 28 aug-12 .The HDFC Securities never told or guided me about above mentioned contradictory statement

So please guide me in the view of above fact

Thanks & Regards

Ranveer Singh
(M) [protected]