[Resolved] HDFC Bank Standard Life — MIS SELLING | |||
This is serious issue regarding wrong selling of Insurance.Let me tell you i have called up hdfc toll free number for fixed deposit and they said it would be 7.50%.So,I asked them to come and collect my details and they asked me to sign in certain documents and gave them a cheque of 1,00,000/- just mentioning account payee and they said they would fill up the favour of so i have asked them to fill that on their own.At that point i asked him very clearly whether it is a one time payment and he said clearly yes.This all happened in May -2009. But after 8 to 10 months later when i went to hdfc west mambalam branch for depositing another 50,000/-on the same fixed deposit they asked me fo policy number so i went back and brought the documents for their reference.Only then they explained it is an insurance and nowher related to hdfc bank so i need to meet standard life people.I thaught if its not related to hdfc i like to cancelthis program and the person out their said fine your Rs.1,00,000/-cannot be refunded I need to tell you at this point from west mambalam to velacherry branch and from their they asked me to go to Branch office in Teynampet and they said it is being shifted to nandanam and where ever i go to any of your branch they are not even ready to talk to me because they pretty busy with new enrollments .And one person in KK Nagar branch said this is the way lots of customers is being cheated so at that point i was totally scared and i decided to go throug the terms and condition and one of customer service people explained me to send a mail .Person are all available in your branches but nobody could help now i am scared no safety for my money for next 10years .so,Kindly refund the money with out any surrender charges.For all the pain i went through.........Its just a apolicy for you people but for me my hard earned money and at any cost i wont be contacting hdfc for furthur promotional offers..If a customer as a belief on the bank and not reading the terms and condition properly this is what you ppl would do .So, Apart from all other your job pls take this into consideration and do the need full...................Looking forward for ur help because i have other go................... It has been a weeks time and i have not recieved any kind of confirmation and no one to help me out in this issue in chennai because every one pointing out fingers to to one other but not giving me a solution .so try to do the needful...........ASAP................. It has been a weeks time and i have not recieved any kind of confirmation and no one to help me out in this issue in chennai because every one pointing out fingers to to one other but not giving me a solution .so try to do the needful...........ASAP................. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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My policy No.13032730
Date of commencement 20.07.009
Please look into the matter and take necessary action against them.