[Resolved]  HDFC Bank Standard Life — FAILURE TO COMPLY WITH MY REQUEST

Address:

West Bengal

WE HAVE TWO POLICIES IN MY NAME AND IN THE NAME OF MY WIFE ( HDFC STANDARD LIFE SAVINGS ASSURANCE PLAN )ANNUAL PREMIUM RS.40,620/-EACH.DATE OF COMMENCEMENT OF THESE POLICIES ARE 24/09/2009 AND 25/11/2009.
THESE TWO POLICIES PROVIDE EXTREMELY POOR RETURNS AND WERE FORCED UPON US BY AGENT NAMED DIBYENDU MUKHERJEE IN CONNIVANCE WITH THE THEN RELATIONSHIP MANAGER AT SECTOR II BRANCH OF HDFC BANK AT SALT LAKE.
THE PREMIUM FOR THESE POLICIES HAVE BEEN PAID FOR THE LAST FOUR YEARS AND I HAVE INFORMED THEM IN WRITING THAT I AM NO MORE INTERESTED IN CONTINUING WITH THESE POLICIES WHICH GIVE SUCH POOR RETURNS,
I HAVE ASKED THEM TO CONVERT THESE POLICIES TO PAID UP POLICY WITH A REQUEST TO ACKNOWLEDGE THE SAME IN WRITING WITH THE FOLLOWING DETAILS.1.REDUCED SUM ASSURED.2.ATTACHED REVERSIONARY BONUS.3 APPROX AMOUNT TO BE RECEIVED AT THE END OF TERM.
I HAVE NOT RECEIVED ANY POSITIVE REPLY TO THESE QUERIES EXCEPT VAGUE ANSWERS LIKE THEY ARE UNABLE TO PRE ASSUME THE AMOUNT ON COMPLETION OF TERM
I AM THOROUGHLY FED UP AND DISGUSTED WITH HDFC LIFE.
POLICY NO:13167152 DT.24/09/2009 & 13283892 DT.25/11/2009.