[Resolved] HDFC Bank Standard Life Insurance — misselling and no proper response to requests | |
policy no: 10302796, I went to hdfc bank to purchase mutual fund, they got cheque frm me and issued youngstar plan saying this is mutual fund. when i requested to change in nominee they received all court documents from me and issued a letter that changes have been incorporated. When i asked company over phone i came to know they had changed only saddress and nominee details were not changed. They even did not inform me about that. The policy is taking my so much of time and energy. Its now six years , i can not surrender the policy because of rigidity of rules. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32724
Pending
0
Resolved
18404
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Deepa Gopinath.R
337/8- Paper Mills Road,
Perambur,
Chennai- 600 011
To
Hdfc Life Insurance Company Limited
Trade Star, 2nd Floor, A Wing,
M.V.Road, Andheri
Mumbai -400 059
Dear Sir
I have taken HDFC Standard Life Insurance co LTD
My policy Number is:[protected] Premium Amount: Rs. 20, 000.00 I became shocked when I got a Elapsed letter from HDFC Standard Life Insurance co . LTD and it was also mentioned in the letter that my policy is going to be elapsed. Really horrible. Current due date was 10th October 2009. I have taken it in half yearly mode.
Now I going to tell u everything what has happened from HDFC Standard Life Insurance co . LTD. Side and how irresponsible these people are. My last due date was 10th October 2009. Before January I was paying premium through Cheque. Which was returned due non communication reply to the customer between the Offices. Nobody has given proper reply to me. I am given more and more of the communication contact details like mobile numbers and office land line number and address proof.
I called in HDFC Standard Life Insurance co LTD customer care and told customer care guy to return my extra money as it has been gone twice.
I followed regularly HDFC Standard Life Insurance co LTD to people and as you know in customer care every time you get new character and no body takes the responsibility. I was waiting for money but I could not get it for till date. I gave them my Number([protected]) also so they can call me as every time their server is down Again HDFC Standard Life Insurance co LTD customer care told me it will be done sir.
But unfortunately as they people are not responsible so nobody did anything. And I was shocked with that overdue premium notice letter. Every time HDFC Standard Life Insurance co LTD customer care says SERVER is DOWN Server is down. Is this my fault that their server is down or they people are this much irresponsible?
See, I am a middle class person working hard to earn and 20, 000.00 is not small amount for me so I am not going to leave them . And also I have paid premium for more than a year and they people are saying that policy will be elapsed. I will bring this matter in consumer forum because I am not wrong. I have all the receipts and statement.
So please requesting you, to do something for me how these people will take all my money and will return me nothing. I have earned it hard and have saved for my future but see how these people are saying that policy will be elapsed
Thanks
Truly.
.R.Deepa Gopinath
Copy Enclosed->