[Resolved]  HDFC Bank Standard Life Insurance Company Limited — mis-selling

Dear Sir,
I, Vastav Sharma is writting this complanit on the behalf of my mother Mrs. Bimal Devi. One day a sales person from HDFC SLIC came to our home and he introduced his self as a employee of HDFC Bank and asked for a Fixed Deposite of rs. 3 Lakh. On tthat moment i was not at home and my mother gave him a cheque of rs 3 lakh. i was not aware about it but after completing one year we got call from HDFC SLIC for the next premium and i recieved that call then i asked to my mother about it. She told me that one year ago somebody came from HDFC Bank and asked for FD but till today we did not recieve any documents. I made a call to customer care of HDFC SLIC and asked for the policy documents. He told me firstly you have to deposite 3 lakh rs after that we will despatch you policy pack. this is totally mis-selling and request you to see the matter and help us.
Regards,
Vastav Sharma
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Aug 14, 2020
Complaint marked as Resolved 
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hello sir,

Yes, this is miss selling with you, But as a employee I can say that HDFCSLIC is customer centric comp., Also thare was a case as your in my knowladge where HDFC have refund customer's all premium of Rs. 1 lakh after 1 year. I am sure Comp. will help you first you should mail with your all detail and problems to [protected]@HDFCinsurance.com or you can take details of policy documents from [protected]@hdfcinsurance.com and last if you will not find any solution then you can go to Insurance Ombudsman in your area. The link for Insurance Ombudsman is -
http://www.irdaindia.org/ombudsmenlist_nov07.htm.

i will also be happy to assist you, please mail me on [protected]@gmail.com

with best wishes
vikram sharma

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