[Resolved]  HDFC Bank Standard Life Insurance — Not sending legible Policy document

Address:

Vadodara, Gujarat

I have taken a Policy ( No XXXX1771) from HDFC in the month of Septmber 2011 with a premiun of Rs. 50,000 from HDFC Standard Life Insurance Company Ltd. 3rd Floor Axat Center, Opp Dawat restaurant, B/h Shreyas School Manjalpur Vadodara 390004. After few days I have received the policy document whch is haveing several illegible and torn pages of terms and conditions other important information. The agent of the HDFC life assured that they will replace the document and has taken the document from me . After 3 maonths they reurned back the document after several persuation with a message that the thing has been rectified. But to my surprise , I found that the document is the same one which I have handed over to them. After that , both agent ( Agent code 00455645, Agent License No 8785659 ) and the HDFC Circle manager Mr Mahesh Pradhan shown cold shoulder to me. They have given me an e mail address of Vice President - Operation, Ms Metilda Stenley, which I found feticious. I have also lodged a complain to HDFC Life but till May2012 I have not receivved any reply.