[Resolved] HDFC Bank — Unsolicited Calls

shishirchand

from New Delhi, Delhi

Address:

South Delhi, Delhi

I am repeatedly getting annoying marketing calls ( for credit cards) from HDFC bank despite being registered for ' Do not Disturb' with Airtel. I have calle up the customer service number of Airtel and lodged formal complaints several times but there is no respite from such annoying calls from HDFC. Everytime a register a complaint, i get a complaint number and a TAT of 4 days. After 4 days, i usually get an SMS from Airtel informing me that a ' show cause notice' has been served to HDFC bank. There are no calls for a period of 15 to 20 days and then they start again. Please do something about it.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

santo52

from Bengaluru, Karnataka

HDFC — Unsolicited calls

Unsolicited calls on my mobile from HDFC offering credit card & personal loans eventhough I have registered for Do Not Call with Airtel.
Calls originate from numbers [protected] & [protected]

I had registered for NDNC. on 11/09/2007. The reference number for Registration is S[protected]

After complaining to Airtel, they registered my complaint & got back saying it is a problem with the caller????

manicka_rao

from Hyderabad, Telangana

The agents of HDFC bank have been calling me every day offering credit card, personal loans etc. and do not seem to have any way of ensuring that they do not repeat the calls despite telling them that I do not need their services and advising them not to call any further. The numbers from whcih they have been calling are [protected], [protected], [protected].

Request your help in tracing these numbers and taking penal action against the respective organisations so that they do not resort to such obnoxious marketing tactics.