[Resolved]  HDFC Bank — updation of records - NO response

Address:

Maharashtra

I have been trying to update my DOB for SL Crest policy i have taken, SICK of calling Call Centre for they DONT comprehend. Visited BRANCH furnished docs _ NO update. ESCALTED issues per trail - NO RESPONSE. I[censored]pdating records is SO TDS, what would it be for my family to claim in my loss.


________________________________________
From: [protected]@hotmail.com
To: khushru.[protected]@hdfclife.in
CC: [protected]@hdfclife.com; ravi.[protected]@hdfclife.in; parthasarthy.[protected]@hdfclife.in
Subject: FW: HDFC SL 14871246 ESCALATION
Date: Mon, 21 Jan 2013 13:05:40 +0530
Do I EXPECT A RESPONSE!!!

________________________________________
From: [protected]@hotmail.com
To: parthasarthy.[protected]@hdfclife.in
CC: [protected]@hdfclife.com; ravi.[protected]@hdfclife.in
Subject: RE: HDFC SL 14871246 ESCALATION
Date: Thu, 17 Jan 2013 12:39:55 +0530


________________________________________
From: [protected]@hotmail.com
To: parthasarthy.[protected]@hdfclife.in
CC: [protected]@hdfclife.com; ravi.[protected]@hdfclife.in
Subject: RE: HDFC SL 14871246 ESCALATION
Date: Thu, 17 Jan 2013 12:09:43 +0530

NO REVERT YET!!! AWAITING!!!


________________________________________
From: [protected]@hotmail.com
To: ravi.[protected]@hdfclife.in
CC: [protected]@hdfclife.com
Subject: HDFC SL 14871246 ESCALATION
Date: Tue, 8 Jan 2013 15:20:21 +0530
Hello Mr. Chikkam,

Request your attention as I am 'TIRED" being on HOLD on[protected] & talking to people who don't comprehend my language.


Simple request: Need my policy document emailed to me ASAP including the First premium receipt
DOB needs to be changed to XX XX XXXX, I can have a copy of my passport emailed to you.

I had already surrendered a copy of my passport, DL & application at Pimpri branch about a month ago. Nevertheless, I can email the same yet again.

Should you need any more info in resolving above request reach me at XXXXXXXXXX or please initiate the process to cancel the policy.

thanks,
Ashish