[Resolved]  HDFC Bank — Used Car Loan

Address:Thane, Maharashtra

Hello,

We had a used car loan on (Hyndai verna) and our car got theft and we lodged the complaint in police station and we tried to approach Bank for this case but as everyone knows how is HDFC bank they'll ask you go here n there and in between our dad got admitted and we couldn't go behind any of these cases. But now we got our car back and we did full services and nearly spend 1lac INR behind this car and we repaid the laon for 10 months and outstanding balance for our car is 2.5lac but we don't have so much money to payback so we approached the bank to activate the loan account on EMI basis but HDFC is asking us to pay 4lac on the spot. We really don't know how to go for this. One of the staff from HDFC asked us to pay the full cheque of the certain months outstanding amount then they'll restart the loan account but we have given the cheque of 55000 but they are not clearing the amount. I really don't know how much we to spend on a used car. The loan is on my dads name and he is Pvt co. retired man and my dad dosent have so much money to pay HDFC.
Please Help!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused and would like to look into this from our end. Please write to [protected]@hdfcbank.com with your loan account and contact details, issue details and the reference number TTU[protected] from your registered email address. We will get in touch with you over this issue.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information