HDFC ERGO — Cancellation of Policy
Asasif_asuk on Jul 19, 2011
While taking the policy i was not informed by HDFC Ergo that there would be 3 months waiting period and then 1 month survival period..... when i have received the letter and all the cards and insurance information then i came to know about the waiting period of 3 months. I have taken 2 policy with them and i have also requesteed them to cancel my policy on 31st May 2011, still date only 1 policy is been cancelled as per their timelines....... but for the policy # 50732889 and the ref # 002530631 it is still not been cancelled by them..... despite calling them several times but no response from them at all.....I spoke to sujeta on 7 June and then Kushal on 15 July and Avinash on 19 July...... every time getting the different information....... I am really tired of calling them asking for the payment....... they always say that we will follow up and do the outbound call but the last call i received was on 6 June only............
Please help me for getting my money back from them.... I have all the proofs as every time i am sending en email to them and not receiveng any response on that email...
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1800 2001 XXX
165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate, Mumbai, Maharashtra, India - 400020
HDFC ERGO General Insurance - HDFC ERGO HAS NOT PROCESSED THE ACCIDENTAL INSURANCE CLAIM ON ZERO DEBT POLICY NO:2311200266537700000