[Resolved]  Hero Moto Corp — complaint about Hero motocorp dealer

Respected sir
I'm Marteen.S from dharapuram, our hero moto corp service is very worst because they are not giving correct solution of problem vehicle's & didn't understand customer complaints, i'm too suffer to hero moto corp ex hero honda service, they are all telling lie only.I'm ask to all staff's from velavan hero moto corp at dharapuram branch.I want right solution from you please do the needfull.

MY DETAILS
MY MOTOR CYCLE NAME:HERO HONDA

MODEL: SPLENDER PLUS

COMPLAINT NAME:THEY ARE NOT REFILL OIL BUT COLLECT THAT OIL CHARGE & SERVICE WAS NOT GOOD


THANKING YOU
MARTEEN.S
[protected]
[protected]@yahoo.com

I am amit, my karizma ZMR s knoking problem did not solved. The workshop not giving correct the solution.
I am from Howrah(Kolkata), my vickles no-WB14H8808, My delar-Amit motor.


THANKING YOU
AMIT KUMAR JANA
[protected]
[protected]@gmail.com

hero honda is now a bad manufacturar. The quality of the bykes like Karizma ZMR very poor. the knoking problem can not solved remaning 6 month. So i subjection do not bye the this perticular model...
My poor Byke no..WB14H-8808



AMIT KUMAR JANA
[protected]

Jerin.P.Jacob
Kinattumkal
Keekozhoor
Ranny
[protected]

Hero Karizma (white)
Kl-62-6055


To,
Jibu Sir


Respected Sir,

I have purchased karizma R (white) 4 months before. At the time of purchase there was a scratch on my bike which was noted and informed to the concerned pearson at the dealer ship they assured that the compliant will be rectified at the time of first service, they also inform me that the scratch on my bike was a transit damage. After 2 days of my purchase I started feeling that the bike was not moving currectly on the road, as this complaint was informed and the bike was being checked concerned people and they conformed that the both alloys are bended and they will rectify this complaint at the time of first service. And another complaint which was missing complaint that to was reported in the service supervisor PRIME thiruvalla ( VINOD) as he recommended me to keep a spair spark plug in my pocket, is this the way that HERO dealers have trained their staff. ……?

It is very bad dealing and feeling shame to say that I to am a customer of HERO . Nw it has been 4 months since I have reported the compliant nw it has been the 5th service and today I give my bike for the 5th service at PRIME Thiruvalla and they gave me a bill of 600/- Rs first and when I recheck the bill there was some mistake regarding unwanted spare after showing this mistake to the concern person (VINOD) they automatically gave a fresh bill of RS 540/-. If I didn’t check the bill and jus paid the bill my 60/- Rs will be a CHEATING amount which is taken by the concern dealer.

I don’t know whether the same thing is happening to the Rest of the CUSTOMERS. Let me say doing these kind of CHEATING is better than doing a sale because any have the company is making a remarkable profit.

Mr VINOD has indecently behaved with me this time also. If my alloys are not replaced with the new one’s I will surely take the action against the dealership. I have solid proof ( bill & voice Recording) which I will surely forward it to the consumer court.

“ When HERO HONDA had a collaboration these type of customer complaint was least but now when HERO is the only player in the field lot of complaints have been raising up. Either you resolve my complaint without any charges OR take my Bike back without paying any single penny for ME. I make sure that the name of HERO will be totally wiped out among the public with in no time. Don’t take it as simple as you can, do something very seriously so that things may workout in a fine manner.





Jerin

Dear sir,


I purchased glamour bike on feb 22 nd on 2015 in this I am ok but with in 24 hours I faced whell patch .It was happened with in 24 hours because tube manufacture problem .why it is happened I dont know .

please look into this,

Thanking you sir,

regards
venkateswararao
[protected]