[Resolved] Hindustan Pure It — irresponsible staff

akalba

from Noida, Uttar Pradesh

Address:

Delhi

it's very difficult to explain the problems i m facing in words due to non given clearity about my complain submitted for replace the Pure it battery.
I m regular calling Hindustan Pure it Customer Care for replace the bettery since 14.06.2010 but every time i got the message that the executive will replace the same with 1 or 2 days but not any executive came for it. I m not understanding what is going on actually if you (Hinduatan Pure it) can not provide services to customer than it's better to close you product marketing.

Arvind Kumar
[protected]
([protected])

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Complaint marked as Resolved

Verified Support

Sep 01, 2010

PureIT / Hindustan Unilever Customer Care's response Dear Mr. Arvind Kumar

This is in continuation to our conversation and the concerns mentioned in your blog dated 23rd Aug 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 23rd Aug 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team