[Resolved] Hindustan Times News Paper — Newspaper vendor not delivering | |
Dear Sir, I am so sorry to post a complaint against the services provided by Hindustan Times or the representatives of thie News Paper. I paid an amount by cheque towards 2 year subscription of Hindustan Times, which is due to finish in November. But till dates (in 19 months) this is the 3rd time my Vendor has stopped delivering me news paper on an excuse that he has not received the coupons from you end. Infact with in 8 months only he stopped 1st time, arguing that the subscription period is over. Here his records were wrong and were rectified after one of your customer services representative's intervention. 2nd time he stopped delivering th paper after 13 months, making an excuse that he has not received any coupons from your side towards the 2nd year. Here again after a long follow up, and with an intervation of your customer services representative, it was sorted. Now again its been 4 days he is not delivering the paper and when i spoke to him he again says he has not got coupons. now tell me either the vebdor is stupid or he feel i am a fool that i keep following up every now and then on his damn excuses. Please tell me what details do you want from my side and do the need ful at the earliest. This is not the matter of money only; but the matter of trust. That vendor would be doing the same to others also, and minting money. You need to take strict steps to stop all this as it eventually affect your company's reputation Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Dear Whomsever it may concern.
i had taken subscription of hindustan times in dec 2009, company had debited rs.199 from my a/c(if need i will give u cheque no. bank statement also).
my application form no.is594065, i reside in cbd belapur, my vendor is supportive but ur staff is pathetic, i got contact no. of mr.Ankush from my vendor but this gentleman never picked my call nor any respose from ur company.
would request you to either give my money back or start my subscription.
else i will be force to escalate this matter--DON'T THINK RS.199 IS PETTY AMOUNT ITS UR BRAND AND MY PRINCIPLE ATTACHED TO IT.
WAITING FOR UR ACTION...rgds RAJKUMAR SINGH-[protected] CBD BELAPUR NAVIMUMBAI..400615
i had taken subscription of hindustan times in dec 2009, company had debited rs.199 from my a/c(if need i will give u cheque no. bank statement also).
my application form no.is594065, i reside in cbd belapur, my vendor is supportive but ur staff is pathetic, i got contact no. of mr.Ankush from my vendor but this gentleman never picked my call nor any respose from ur company.
would request you to either give my money back or start my subscription.
else i will be force to escalate this matter--DON'T THINK RS.199 IS PETTY AMOUNT ITS UR BRAND AND MY PRINCIPLE ATTACHED TO IT.
WAITING FOR UR ACTION...rgds RAJKUMAR SINGH-[protected] CBD BELAPUR NAVIMUMBAI..400615
Hindustan Times — about subsciption
i want to subscribe yearly newspaper by paying cheque but no body hear meCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
17%
Complaints
951
Pending
0
Resolved
161
+91 11 6000 4242
Hindustan Times House, 18-20, Kasturba Gandhi Marg, New Delhi, Delhi, India - 110 001
View all Hindustan Times contact information
HINDUSTAN TIMES NEWS PAPER — SUBSCRIPTIONS NOT DELIVERED.
I RAJESH V DHANKI HAD SUBSCRIBPED FOR H.T.FOR TWO YEARS VIDE MY CHEQUE NO 261294 DRAWN ON BANK OF BARODA KHAND BAZAR BRANCH. DT 25.12.2007. TILL DECEMBER 2008 WE HAVE RECD THE NEWSPAPER. SINCE LAST JNUARY 2009 I HAVE BEEN NOT RECEIVING YOUR SUCBSCRIPTION. SO KINDLY LOOK INTO THE MATTER AND RESTART THE SUBSCRIPTIONS IMMEIDATELY. HOPE YOU WILL PAY HEED TO MY GREVIENCE.RAJESH V.DHANKI ADDRESS :- 401 POONAMS, NEW INDIA SCOIETY, JVPD SCHEME, 11TH ROAD, JUHU VILE PARLE WEST MUMBAI - 400056.