[Resolved]  Hindustan Unilever Pure It — Worst service & Rate

Address:Thoothukudi, Tamil Nadu

Beyond our family budjet, to prevent water borne diseases, We purchased PURE IT from M/s SATHYA Agencies (P) Ltd., Tuticorin. There is lot of demand for the Battery Kit and also service is poor. The rate of Battrey Kit is also very high in M/s SATHYA Agencies (P) Ltd., Tuticorin. compared to other dealers.
Ex. -
Bill No-1356-03/01/2011-Rs.450/-
in Tirunelveli-Ganesan Stores Palayankottai-Rs.365/-(i[censored] need Bill no. I will ready to sumbit)

Mohan Paramasivam SR
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I am Rajani from Kerala, Palakkad District.I have asked to change my batery of my filter 2 weeks back and till now there is no response from any of the office member of Palakkad.Their service is very poor.
My name Alpesh shah HINDUSTAN LEVER PUREIT BATTERY COMPLAINT MANY TIMES DONE NOT PROPER ANSWER ALSO MESS GIVEN WAS LEAK BUT NO REPLACEMENT OR SERVICE GIVEN
TOLL FREE NO SAID AND CHARGES ARE TAKEN BY PHONE COMPANY
PHONE ALSO CALL CENTER MAKES LONG TIME
AND BATTERY OF RS 520 RUNS FOR ONLY 3-4 MONTHS AND
BATTERY OF RS 350 RUNS FOR 6-7 MONTHS NO ANSWER BY COMPANY
AND CHEATING ON BATTERY NOT PROPER SERVICES
HLL PURE IT WATER FILTER WHICH GIVES BATTERY AND AS PER
THERE SPEC IT WORK BUT PRODUCT FROM SAVE COMPANY
AS RS 350 FOR 1500 LTS ITS WORK APROX 8-9 MONTHS
AND RS 510 FOR 220 LTS WORKS FOR ONLY 5 MONTHS
ALL CONDITIONS ARE SAME WHY THEY ARE CHEATING IN BATTERY
AND I HAVE LOST TWO TIMES APPR RS 1100/-
AND AFTER COMPLAINT SEVERAL TIMES NO PROPER ANSWER
PLEASE NOTE MY OTHER EXP TO CALL WAS RS 200/- AND
ALSO DISTURB MY MIND PEACE ...
I HAVE RECOMENDED PUREIT MORE THAN 20+ FRIENDS AND RELATIVES
COMPANY IS NOT PROPERLY LOOKING SO I MUST GATE PROPER
SERVICE AND MY LOSS AS REFUND
I am terribly upset with the service support of Pureit it's pathetic. Hope HUL does something about it. Unable to get the service center number even after contacting customer care.

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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
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    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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