[Resolved] Hindustan Unilever Pureit — Fraud and Misleading activity | |||
I have pureit water purifier from Hindustan Unilever. It has a battery kit and a mesh to clean the water and it has to be replaced every after 1250 liters of water has neen filtered. Unfortunately now they are supplying substandard kits which does not even last for 1000 liters. Secondly we have to order these kits through customer helpline and they promise to deliver it in 3 working days but the truth they actually take more than 20 to 30 days. This is the second time I ordered a kit on the 19th of January and today it is the 11th of february but still i have not received the kit. Every alternate day i am giving a call and speak supervisors to know the status of the order and everytime they promise to deliver next day but evetually fail after all the assurances and promises. So far I have spent enough money on mineral water bottles in these 20 days to buy myself another purifier since I have kids at home. That is all I wanted to write about the fraud and misleading pureit company. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
23 Comments | |||
Comments
i agree
Hindustan Unilever Pureit — Regarding water purifier battery change
I ordered germ kill kit for hindustan unilever pureit. The request no. is RFS/41706893 on 28th april 2014. But the executive put the faulty battery. I logged the complaint c[protected] on 1 may 2014 against this. But no action has been taken against this till date.63%
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
regret inconvenience caused to you. We are keen in getting your issue resolved, please let us know your contact details.
you can write back on below email id for further assistance.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics