Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi AC And Signal Stabilizer — non functioning stabilizer and faulty AC

faizimmu

from Pune, Maharashtra

Address:

Uttar Pradesh

On 21st April 2010, I have purchased AC Hitachi (1.5 Ton RAU018 HQDP SALES no:[protected] and AC stabilizer (4KVA Order No:[protected]) from Reliance Digital, Ambedkar Road , Ghaziabad.

Unfortunately none of my products are working well. AC blower often makes noise ( the problem that I have been saying from the day one) and stabilizer is completely out of order ( that is being serviced twice).

I had made several complaints to customer support at Relince Resq office in Noida, but no body seems to bother. Infact I mailed them stating that I will be moving to consume forum but no body even bothered. They called me twice asking the problem but none visited.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

faizimmu

from Pune, Maharashtra

Despite five emails and 20 call to them they have not yet rectified the complaints. My stabilizer is not working from day one and AC blower makes noise. I am going to lodge complaints in consumer forum.
Imagine I have mailed them stating that after seven days i am going to lodge formal complaint and guess what they have not bothered even by that. They called me twice asking the reason but no one visited my home. WOW