Hitachi / Air Conditioner — Faulty Sweep Motor

Respected Sir,

I had purchased Hitachi A/C from Vijay Sales (Charni Road east) during Diwali i.e. 07/11/07, delivered on 10/11/07 and installed on 14/11/07. The A/C has defect in its “Sweep motor”. I informed Vijay Sales and requested them to replace the faulty one with a new Hitachi A/C which is properly working in all respects. Vijay Sales is of the opinion that they will not give new A/C replacement but will change the “Sweep motor”.

Here I would like to put forth – A new purchase is done with an idea that there will not be any fault for at least a couple of years, now keeping this in mind I am feeling cheated by Vijay Sales for giving a defective piece.

Here I request your help in instructing Vijay Sales to give us a proper working new piece.

Address of Vijay Sales –
Vijay Sales
Opposite Charni Road (East) station
Near Tribhovandas Bhimji Zaveri.
Mumbai - 400004
Tel – [protected]/11/12