[Resolved] Hitachi Home And Life Solutions (India) Limited / Window AC 1. 5ton — HOUSE ON FIRE DUE TO AC BURN | |||
On 13th may 2012 I had purchased and 14th may 2012 it installed by reliance digital retail limited. And on 19th may 2012 it takes fire at afternoon when house was closed and no one at home from last six hours and it happended because of air conditioner . Social workers from surrounding areas broke up the doors and make control on fire. Local fire brigade also reached on spot for help on the complaint of local peoples. I have lost rs 30000/- ac and rs 74100/- other loss. I complained to the customer care at the same time (3...00pm), but they visit on 20th 12.00pm and taken the ac for investigation and assure to give ac replacement also other loss after consulting Hitachi official. On next day Hitachi team visit my house but not give any decision and till now i have not got any solution. My house damaged badly and i and my family suffering and living at hotel. I want hitachi to pay for our losses. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
period; Safety / health hazards when consuming product;
Product caused damages to my other personal properties or
somebody's life