[Resolved]  Hitachi Split Air Conditioner 1, 5 Ton Five Star Model - Rasso18eqd — POOR PERFORMANCE / SERVICE

REMINDER--- 1

KIND ATTN.-MR. SATISH NAIR (GM SERVICE) / MRS.Sandhya Pillai

DEAR SIR/MADAM,

THANK YOU FOR REPLY AND CONFIRMED OVER TELEPHONE DT 02/10/10 WITHIN 48 HOURS SR. PERSON VISIT TO CHECK THE PROBLEMS OF YOUR HITACHI AC PRODUCT.

SORRY TO SAY AFTER 05 DAYS (120 HOURS), NEITHER ANY ONE CAME TO CHECK NOR ANY RESPONSE FROM YOUR SITE. AGAIN I COMPLAINT AT NO.[protected] & ALSO TRIED TO CONTACT SANDHYA MADAM BUT SHE DOES NOT RESPONSE ME, WHEREAS SHE CONFIRMED ON DT : 2nd OCT' 2010 THAT WITHIN 48 HOURS PROBLEM WILL BE SOLVED.

WHAT ACTION TO BE TAKEN BY YOUR COMPANY ???

HITACHI IS A JAPANESE COMPANY BUT THIS TYPE OF POOR RESPONSE CANNOT BE EXPECTED.POOR RESPONSE MAYBE PRODUCT IN INDIA AND HANDLED BY IRRESPONSIBLE INDIAN PEOPLE.

I CANNOT WAIT FOR LONG TIME TO THE MONTH OF NOVEMBER IN WINTER SEASON.

REGARDS,
SANJOY CHATTERJEE
A/ 205, SAMRUDDHI FLATS
NR- RELIANCE PETROL PUMP,
GOTRI ROAD,
VADODARA--21.
GUJARAT MOB-- [protected]