[Resolved] Hitachi Window AC — Drain Tray not received | |||
From: "gaurav chandak"<[protected]@rediffmail.com> | Add to Address book |This is spam To: <[protected]@hitachi.co.in> Subject: Re: Drain Tray not received Date: Wed, 27 Oct 2010 14:30:57 IST Note: To help protect your privacy, images from this message have been blocked.View images | What is this? Hi, I had purchased Hitachi Window AC on 15-Jun-10 from Mega Electronics, Delhi. During installation, the mechanic discovered that the drain tray is not available in the package. I immediately called up the dealer who asked me to inform the service centre. I had made repeated requests to the service centre, and every time the request is closed without resolution. I have also told the service engineer who visited for servicing and mentioned in the service request form. The person told me that in case I need the tray, I would have to pay for it separately. Had the tray got broken, I would have paid for it, but here I have not received it at all. I would request to address my grievance and provide me with the drain tray else I will be compelled to go to CONSUMER FORUM. It seems no one is interested in resolving the customer trouble. If I had paid the price for entire AC, why will I buy the drain tray separately. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Hitachi Window Ac — SERVICE NOT PROVIDED BY YOUR SERVICE PROVIDER TILL SO FOR DATE PURCHASE TILL TODAY
YOUR SERVICE PROVIDER IN ALLAHABAD HITACHI SERVICE CENTER NOT PROVIDE A SERVICE ASPER TERMS 'CONDITION FOR THE SERVICE ' MR SOME TIWARI MIS BEHAVED THE CUSTOMER I HAVE PURCHASE THE WINDO A C ASHA AND COMPANY DATED ON 30/04/2009 KINDLY PROVID THE SERVICRAT ONCE,