[Resolved]  Home Loan — Home loan processing fee

Hi,
I applied for home loan(take over from ICICI bank) in the month of May 2008. I was told by LIC Anna Nagar Agent Mr.Shenoth that the processing fee for Infosys employee is Rs.1000 + Taxes. But due to the non-availability of some documentats, the process got delayed and I re-initiated the process again in the month of October 2008 with all the documents. Now Mr.Shenoth told me that the processing charges have gone up to Rs.5000/- + taxes for Infosys employess. He took a cheque from me for the balance processing charges, i.e. Rs.4556/-. Subsequently, Technical and Legal clearance are successfully over and loan has been sanctioned, Loan Account File NO.908646. I was informed about the loan sanction through phone and he is yet to show me the sanction letter and the actual interest rate offered to me.
Now, as a shock to me, the agent Mr.Shenoth called me up and informed me that the processing charges have gone up to Rs.10000/- + taxes and asked me to pay the remaining amount. I am really irritated by this attitude of LIC of changing the promises quite frequently. I don't understand how a bank like LICHFL can keep on changing their processing charges for customers against their initial promise while applying for loan. When I contacted him about this, they give irresponsible and rude replies like "go to some other bank". I am really irritated by this experience with LICHFL, Annanagar and their agent Shenoth. I badly want higher ups of LIC to look into this matter seriously. I have enough number of Infosys Colleagues who have paid only Rs.5000/- + taxes as processing fee (applied at the same time as mine) and got their loans sanctioned.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir / madam

Please update the statements of LIC HOME LOAN payments and send mail to me.LIC NO #[protected] .

[protected]@gmail.com

Thank u

Regards

Damodaran

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