[Resolved] Homeshop18 — Refund Of Charges | |||
Hi, Homeshop18 is one of the worst online ecommerce site i have had deals with. i order a glen cooktop on 8th feb, 2011. while collecting the order the courier service says that i have to pay Octroi charges of rs. 208/-. I show him my order reciept which says inclusive of all charges. he tells me that i have to make this paymnet now and send this octroi reciept to homeshop18 cc and they will refund the same to me. after having a chat with homeshop18 cc i make this payment.and send them a scanned copy of the reciept on the same day ie. 13th Feb 2011. after that till this date 18th, Apr 2011 i have not received any refund from them. i sent them a complaint to customer care for which i didnt get any feedback. i sent them a complaint on thier site and here is a copy of the conversation. Pls note the dates in this conversation. Your input[protected] Still havent received my octroi charges. its been 2 months. RashiK->[protected]:17:50.103->Dear Sir Please send us the scanned copy of the Octroi receipt at [protected]@homeshop18.com or fax the same on [protected] with your order number mentioned on the top and we shall reimburse the Octroi charges. Please note refund for Octroi charges would be send to you in 15-20 working days after receiving the Octroi slip. Warm regards, HomeShop[protected] Your input[protected] i have already sent this copy to scanned as weel as contact. got a call back a month earlier but still not the refund. RashiK->[protected]:32:13.431->Dear Sir Please shall deliver your cheque within 7 working days. Your input[protected] how many days does your 7 days mean probably 2 month or even more rite. RashiK->[protected]:24:44.752->Dear Sir Please note we tried to call you on your number but didn’t get any response; please provide us convenient time to call you. Your input[protected] You can call me anytime. Your input[protected] BTW i still dont understand the logic of calling me. i hope you r not gonna say that you have not received my email yet. RashiK->[protected]:47:35.252->Dear Sir We shall refund your octroi chrages on priority. Pls do not use this website I hope Some action is taken against them. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 22 Comments | |||
Comments
I am consumer of HS18 and found very bad service of courier man and also their customer care on phone. I will filling case of fraud and cheat against the names (everyone). I call by notice them soon.
hello sir
1. mane ek mobail liya tha orion compney ka jiski beetry sahi backup nahi de rahi jabki use sirf abhi 5 month hi hue hai jaldi dish charge ho jati hai.
2. sir mere gift boucherse bhi abhi tak mujhe nahi mile ye product maine feb main liya tha jisme skimm thi ki us product ki adhi kimat vouchers ke through bapas ki jayegi plz return my back money
change my product battery
my order number is =[protected]
1. mane ek mobail liya tha orion compney ka jiski beetry sahi backup nahi de rahi jabki use sirf abhi 5 month hi hue hai jaldi dish charge ho jati hai.
2. sir mere gift boucherse bhi abhi tak mujhe nahi mile ye product maine feb main liya tha jisme skimm thi ki us product ki adhi kimat vouchers ke through bapas ki jayegi plz return my back money
change my product battery
my order number is =[protected]
Dear Sir,
We are looking into the issue and will get back to you immediately on this.
Thanks,
Team HomeShop18
We are looking into the issue and will get back to you immediately on this.
Thanks,
Team HomeShop18
please re-fend my money in hurry.my order number is[protected].I send FAX for this number [protected]
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Please refund my courier fee which is 330 with order no.[protected] and if possible then do call me...
I had given you my tablet for repair work or for return my refund, but you guys returned it back to me and said it was repaired but its in the same condition. you cheated with me and i am not happy with your service. do call me for your feedback and return my money as i m sending the corier Bill in the attachment.
Bharat Kumar- [protected]
email- [protected]@gmail.com
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I had given you my tablet for repair work or for return my refund, but you guys returned it back to me and said it was repaired but its in the same condition. you cheated with me and i am not happy with your service. do call me for your feedback and return my money as i m sending the corier Bill in the attachment.
Bharat Kumar- [protected]
email- [protected]@gmail.com
hi, i had an replacement request fo defective order in homeshop8.iniilly it took them nearly a month to replace the product and i had a refund of rs180/- which i haven't no still recived instead of sending scanned copies of couriers to [protected]@homeshop18.com.homeshop customer suppot is worse than i had imagine
Hi, myself Kabita Nayak . i have ordered a jewelry kit of Asian pulse company but when i received that, i got some defect. So i returned that product by First Flight Couriers Ltd.services. So now i just want to get the money refund which i spent in courier charges. so Please refund my money as per the regulations.
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Hi,
I am Kabita Nayak From and i have bought a jewelery set of Asian Pearls. The order No. was OR[protected] But that was a deffctive one. and as per the regulations i have returned through First Flight courriers ltd. So now i just want my courier charges back.
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I am Kabita Nayak From and i have bought a jewelery set of Asian Pearls. The order No. was OR[protected] But that was a deffctive one. and as per the regulations i have returned through First Flight courriers ltd. So now i just want my courier charges back.
i am manoj sahu, u (home shop 18)told me to send the scan copy of courier slip at [protected]@homeshop18.com or fax it on [protected] but nobody is receiving the fax on this particular no. and also may be this site address is wrong because the composed mail is not going on this site add. i have tried this many time . now i have told the slip detail(c.n.) to the customer care (hs18) so now kindly refund me my money with the product as soon as possible .
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I am Mandeep Singh. I have sent order no[protected] to the given address that you have provided me by Blue Dart Express Limited.I am sending courier charges scanned documents to you.So, please refund my courier charges(Rs 1240 ) as soon as possible. I shall be very thankful to you thanks
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My name is shelesh shrivastava I had booked advanta mint three burner cook top whose order no.[protected] i have rceived this in damaged condition.then i have to re-book this artical with first flight courier c.no.m p 0182078 amount 1461Rs.please refund this amount and arrange to send same mint 3burner thanks.
My name is Mangal singh Rathod I had returned following product. Kindly refund as earlier please the details are given below:
1) Product No. Festive Wear Stylish 4 Embroidered Kurtas by Asmitas XXL.
2) Order No.[protected]
3) Sub order NO.49493857
4) price of product is Rs.1999.00
5) Charges of return courier Rs.210.00
6) First Flight courier receipt No. MG 0122226 (copy enclosed)
It is requested that the Price of product i.e. Rs.1999/- and courier charges i.e. Rs.210/- total Rs.2209/- kindly refund earlier please.
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1) Product No. Festive Wear Stylish 4 Embroidered Kurtas by Asmitas XXL.
2) Order No.[protected]
3) Sub order NO.49493857
4) price of product is Rs.1999.00
5) Charges of return courier Rs.210.00
6) First Flight courier receipt No. MG 0122226 (copy enclosed)
It is requested that the Price of product i.e. Rs.1999/- and courier charges i.e. Rs.210/- total Rs.2209/- kindly refund earlier please.
i had also bought this advanta gas stove from home shop 18 when i had received it it was slightly damaged and asked them what to do then there is no response from them...
I am facing lot of problems with purchase of books using homeshop18 celebration gift voucher of Rs.500.
Though the order value is much above Rs.300 the website is charging me shipping.
I tried to clarify the issue several times with your CC [protected]@homesho18.com but some chicken head girls sitting there have no idea as to what they are replying or talking.
i would like to talk to someone who understands the issue that your website has no shipping charges for orders above Rs.300 and that is true until I pay through any mode of payment apart from GV. As soon as i pay through GV partially say the order is for 540 and i aplly HS18 Celebration GV of 500 the website consider this as order of only Rs.40 and applies shipping, whereas if the order value is say 0f RS.499 and i apply the GVwith nil to pay the website treats it as order eligible for free shipping. So in short there is a bug which your chicken head executives dont undersatnd.It is better you epmloy robots and automated systems rather than these irritating girls.
Though the order value is much above Rs.300 the website is charging me shipping.
I tried to clarify the issue several times with your CC [protected]@homesho18.com but some chicken head girls sitting there have no idea as to what they are replying or talking.
i would like to talk to someone who understands the issue that your website has no shipping charges for orders above Rs.300 and that is true until I pay through any mode of payment apart from GV. As soon as i pay through GV partially say the order is for 540 and i aplly HS18 Celebration GV of 500 the website consider this as order of only Rs.40 and applies shipping, whereas if the order value is say 0f RS.499 and i apply the GVwith nil to pay the website treats it as order eligible for free shipping. So in short there is a bug which your chicken head executives dont undersatnd.It is better you epmloy robots and automated systems rather than these irritating girls.
HomeShop18 — Order cancelation 969250979 / 969250631
Please cancel the order of order no :[protected] and order no :[protected] Please canCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Homeshop18 — Refund of Gift Voucher not made
Hello Sir,I had ordered two books from HomeShop18 (HTML : PROGRAMMER`S REFERENCE and Flash MX 2004 (WITH CD)) on Jan 30, 2008 and they charged a total of Rs. 537.00 after discounts.
I paid Rs. 37.00 through my credit card and Rs. 500.00 through a Gift Voucher (GC759C5VNE3TP478J). After a week, thay called me saying that they have exhaused all stock for the books and they are not aware when they will receive new stock. They then gave me the option of cancelling the order with a full refund.
They refunded the Rs. 37.00 that I made by credit card, and they said that they would issue a new gift voucher worth Rs. 500.00. But that never happened.
I called them up lots of times asking for the Gift Voucher, and initially they denied everything about the Gift Voucher. When I mailed them the proof that a Gift Voucher had been used to make the payment, they came back saying that all Gift Vouchers have been exhausted, and they have given new Gift Vouchers for reprinting. However, even after 1 1/2 months, I have not received any Gift Voucher.
There is another catch here - those two books that I had ordered: those books are still listed on their site for sale.